Social Intranet Features

Instant Messaging

Boost Staff Engagement With Timely, Relevant & Effective Instant Messaging

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Instant Messaging (IM) is a game-changer for getting work done. Keep staff up-to-date faster and better than before. Maintain collaborative, meaningful online discussions.

Why Choose Instant Messaging?

Team Collaboration has never been easier. With IM (also known as Chat) no-one is left out of the loop. Timely decisions can be made without delay. And there’s no more drawn-out, puzzling email chains to contend with. Message lag and associated apathy is reduced.

Instead, real-time content attracts engagement from staff. Social aspects such as #hashtags, @mentions, personalization and emojis appeal to staff, increasing user adoption and enjoyment.

Move away from one-sided, one-way communications to more collaborative, idea-generating group discussions.

MyHub’s Intranet Instant Messaging

MyHub’s team chat application is designed for the modern workplace. It will keep you and your colleagues connected – regardless of device or location. A key part of MyHub’s social intranet software solution, our IM tool is fun and easy to use.

MyHub’s targeting features ensure only relevant content is sent to staff. This noticeably reduces email overload while providing useful, circumstantial information. Tagged channels, threads and messages ensure previous discussions are simple to search for, saving time and improving fact recollection.

Knowledge Management and idea-sharing freely take place in open forums, while your confidential conversations are visible only to those invited.

 

We Make It Easy to Chat on Every Platform

“I find instant messaging great for quick decisions, building rapport, and ‘chatting’ with my co-workers. In many ways, it’s even better than having an in-person desk chat, as you can add funny emojis and more!”
MyHub Customer

 

What Is Instant Messaging?

Instant Messaging – also known as IM or Team Chat – is a popular form of real-time communication. Used widely across almost every type of organization, staff use Instant Messaging to send short-form, text-based messages between their computers or mobile devices.

While it resembles the speed and immediacy of a phone conversation, its text-based format can also provide helpful features such as Search, Tagging, and Attachments.

Key Benefits of Instant Messaging

Learn the many ways in which MyHub’s intranet instant messaging tool will help your organization.

Message Relevancy

Easy targeting ensures only salient content sent.

Effective Decisions

Context and real-time discussions to agree steps.

Better Engagement

Fun-to-use, social intranet with high user appeal.

Reduce Information

Volume of irrelevant messages minimized.

Staff Empowerment

Individual choice of who and what to follow.

Increased Efficiency

Short-form messages aids speedy resolution.

Improved Accuracy

Searchable and trackable instant messages.

Team Collaboration

Include others in the chat with @mentions.

Equal Voice

An ideal platform for all staff to join the conversation.

Stay Informed

Subscribe to key personnel, groups, discussions.

Quality vs Quantity

Cut the noise, invest your time in what matters.

Message Versatility

Private messages, direct messages, or entire group.

Additional Features

Messaging Extras

  • Attach documents and files to your chat
  • Update your Availability Status
  • Custom search by topic, date order or alphabetical
  • Toggle ‘Read only’ setting to allow all users in the channel to write new messages
  • Create broadcast channel where only authorized users can write new messages, but others can reply
  • Toggle channels to be either public or private
  • Set notification preferences, such as mute or alarm
  • Integration with staff directory, making it easy to direct message anyone
  • Respond directly to a specific message, as an in-context ‘thread’

Top Rated in Customer Reviews

Frequently Asked Questions

Q) Is MyHub’s Instant Messaging tool included in the standard fee?

A) Yes – there is no extra charge. It’s part of MyHub’s intranet solution.

Q) Can I disable the IM tool at any time?

A) Yes, you can switch on or off this feature in the settings.

Q) How do I introduce IM to my company?

A) It’s a good idea to create a plan. Appoint a small team to help establish things like company channels, administrators, and internal launch plans. Feel free to contact us to discuss areas such as governance and IM best practice.

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