With the baby boomer generation currently retiring in their droves, the spotlight is well and truly on retaining company knowledge. You need a knowledge transfer template. Finding effective processes for transferring knowledge from baby boomers or any departing...
Office managers wear many hats and juggle multiple tasks all at once. It's a full-on role that's crucial to the smooth running of pretty much everything. They are the go-to person, whether scheduling meetings, organizing events, ordering supplies, or arranging travel....
A part of the digital workplace for several decades now, many businesses have been guilty of taking the intranet for granted. However, the shift to telecommuting has seen the company intranet working harder than ever. More staff are engaging with and relying on...
Nowadays it seems as though every workplace and industry is dominated by regulations and compliance of one kind or another – perhaps it’s from central government and governing bodies, or it could be industry best practice. And so whilst having standard operating...
For small- to medium-sized business owners, internal control often comes second to generating sales and revenue. Responsibility for bookkeeping is usually delegated to the office manager or an admin assistant. For many businesses, this works perfectly well. However,...
According to Inc Magazine, the future of software is no-code platforms. We have already seen the cloud technology revolution transform the way businesses work. And the next wave in this process is the growth of no-code software. The ability to use software without...
Let’s face it, nowadays there’s an app for pretty much every business function you can think of. Whether it’s cloud computing, collaboration, communication and messaging apps, customer relationship management software or project management tools, there’s a SaaS...
The Christmas holiday season is just around the corner and most of us are looking forward to some time away from the office relaxing with family and friends. Spare a thought though for those that need to work over the holiday season. Service technicians, essential...
If you’re serious about employee engagement, then exit interviews are an essential part of the process. You may well be saying to yourself: Why bother? Who cares what they think, they’re leaving! And while it’s true that they’ve already made the decision to leave,...
All businesses have forms and processes that staff members follow every day. It could be requests for information from other teams or the ordering of supplies and materials, through to staff management processes such as requests for leave, expenses claims and change...
What Information Needs To Be Included Obviously, a lot depends on the role or specific knowledge that is being transferred. However, it’s likely there will be a broad range of information in common and so it’s possible to create a standardized template that is capable...