Communication is easy. After all, you have been communicating all your life, no problem. And you are right. Communication is straightforward until you get it wrong. Misunderstanding, confusion, and even offense is the fallout when it breaks down. If you are looking to...
Your intranet launched with a hiss and a roar several months ago. Adoption rates started high but soon dwindled. The shift to remote working since the pandemic has highlighted the intranet’s effectiveness. But although more staff are using the platform’s tools, a...
We all know that every great workforce needs great collaboration and communication – that’s a given. But today's workplaces look different. Connecting, collaborating, and communicating are challenging in hybrid teams. An enterprise social network (ESN) can help bridge...
Just like you say tomato and I say tomahto, intranet vs internet vs extranet are the same, right? Although the names sound similar and share several features, there are distinct differences between the platforms. Here we debunk some of the confusion and provide...
The average person spends a mind-blowing third of their lives at work. By contrast, we only spend a fraction of our time hanging out with family and friends. With so much time spent working, it’s fair to say it has a massive impact on our quality of life. Building a...
We don’t need to tell you how much the communications landscape has changed. With remote and hybrid working, social media, and digital technology, communication is different even from five years ago. The old favorite all-staff email probably no longer hits the mark....
Once dismissed as clunky, dull document libraries, intranets sometimes got a bad rap. However, the reality is intranets have evolved since those early days. A modern intranet is a vibrant, dynamic corporate hub. They are far removed from the static information...
Every manager dreams of leading cohesive teams that seamlessly work together to achieve company goals. But if you are a business owner or leader, you will know things don’t always go to plan. Even high-performing organizations sometimes face challenges in team...
You may think that corporate communication is just about big companies and large multinationals. However, corporate communication is vital to success, no matter the size of your business. Corporate communication is critical, whether it’s brand identity, engaging with...
We don’t need to tell you how critical communication is to your organization’s success. It’s the glue that binds all staff together. However, many businesses mistake information sharing for communication. You may have a cutting-edge CEO vlog and multi-media staff...
Want to build stronger relationships with existing and potential customers 24/7? It’s a no-brainer, right? Increasingly, businesses wanting to get ahead are looking to branded online communities to build those essential connections. But how do you get started? Here we...
Ask 20 executives for their definition of company culture, and you are likely to get 20 different answers. Company culture is one of those vague concepts. We all know an unhealthy company culture when we see one. However, we struggle to put into words what a healthy...
For small- to medium-sized business owners, internal control often comes second to generating sales and revenue. Responsibility for bookkeeping is usually delegated to the office manager or an admin assistant. For many businesses, this works perfectly well. However,...
Coronavirus lockdown restrictions are gradually being eased in some places around the globe. Over the coming weeks, staff will be swapping their slippers for shoes as they head back into offices and workplaces. While this return to normality is welcome news, business...
Sticky notes. To-do lists. Checklists... Love 'em or hate 'em, there's no denying they help to pull off a project. But as anyone knows who's been involved in a major initiative, there's more required than this humble trio to get things done. Both in our work and in...
Poor knowledge management can have a negative impact on the performance of any organization. However, the effects of poor knowledge management for healthcare teams may well have more serious consequences. Malpractice, misdiagnoses, administering the wrong medication...
Whether you have a handful of employees or several hundred, managing organizational communication is a business-critical function. After all, organizational communication is what binds a business together. From employee engagement, idea-sharing and team collaboration...
Every business leader knows that good communication, both internal and external, is essential to success. However, while companies often spend big budgets on customer-facing communications, inter-office communication tools are still dominated by a 30-year-old...
Did you know that disengaged employees could be costing your company thousands of dollars every year? Finding ways to motivate disengaged employees is a priority for modern companies, especially research tells us that disengaged employees are costing US companies a...
HR is at the heart of most organizations. Whether it’s recruitment, staff retention, performance appraisal, employee metrics or overseeing payroll, professional development and employee wellness programs, there’s certainly plenty going on in HR. That's why...
Getting your new intranet off the ground can be a daunting task. How do you get started? There’s so much to think about. Perhaps you’ve tried googling ‘how to start your intranet’ and were put off by the complexity of the results. Especially if technology isn’t really...
The transfer of knowledge within an organization is often a poorly recognized issue. Most businesses will agree that it should be done, but very few have approached knowledge transfer in any systematic way. Usually an ad hoc approach involving a hastily arranged exit...
The countdown to the Christmas holiday season has begun! As soon as the Christmas tree goes up in the office, a relaxed atmosphere of yuletide merriment takes over as everyone gets in the holiday spirit. However, the Christmas season is also the perfect time to get...
Have you heard about the benefits an intranet offers businesses but thought it was only for big companies? Or perhaps you’re interested in the idea of an intranet, but without an internal IT resource, you put it in the too-hard basket? Maybe you’ve identified a number...
It's a brand new year and is the perfect time to reflect. No doubt, many organizations like yours will be taking time out to review the past year’s performance as well as identifying key trends for 2018. And internal communications is bound to be on the list of...
Disengaged employees are bad for business. In fact, it’s estimated that disengaged employees are costing up to $550 billion every year in the US alone in a combination of increased rates of absenteeism and low productivity. By comparison, those companies that have...
We, as people, are now social in a way we’ve never been before. Around two-thirds of American adults use social networks like Facebook and Twitter (an increase of ten times over the last decade, according to Pew Research), and many of us spend more time chatting over...
Community groups and organizations are the backbone of our neighborhoods. Providing a wide range of services they include charitable organizations as well as nonprofits, local sports clubs and interest-based groups. They have an essential role to play in enhancing the...
Field service companies face a unique set of challenges. It may be that your company services office equipment or air conditioning, provides a building maintenance service or looks after office plants. Perhaps your business repairs and maintains household appliances...
You’ve been charged with promoting the new company intranet to a skeptical workforce. Some employees have been with the company for several years and know pretty much everything there is to know about the business and its operations. They may be resistant to change...