customer satisfaction articles

Employee Engagement Goals: The Best 3 Easy Steps To Get Started

Most companies recognize that employee engagement is good for business. It’s logical that workers who have an emotional connection to their jobs and employers will put in more effort and be more productive. In fact, there’s plenty of research out there from big names...

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Employee Engagement Statistics [Infographic]

Over the past year or so we've blogged about many aspects of employee engagement. The infographic below pulls together some of the employee engagement statistics that we've found along the way. It is clear that employee engagement has a direct impact on service,...

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