Ask the average manager or business owner about the benefits of an intranet, and the following usually spring to mind. Improved communications. Faster and easier access to information. Increased productivity and streamlined processes. These are all fantastic choices...
The collective knowledge of your people is perhaps your most valuable asset. And yet, a surprising number of businesses have no formalized process for transferring internal knowledge. A hastily arranged exit interview is often the only mechanism for capturing...
Are you persuaded by the case for an office intranet but frustrated by the lack of support from your IT department? Are you bamboozled by talk of LANs and WANs when you Google ‘create an intranet’? Is an intranet something you’ve been considering for a while, but it...
So, your intranet is up and running, and you are delighted with the results. Internal communications have improved, team collaboration is on the up, and best of all, your employees love the platform. Congratulations! You can give yourself a pat on the back for a job...
Nowadays it seems as though every workplace and industry is dominated by regulations and compliance of one kind or another – perhaps it’s from central government and governing bodies, or it could be industry best practice. And so whilst having standard operating...
IT departments are the powerhouse behind every successful business; but, their contribution is often underappreciated. Sometimes written off as being nerdy and uncool, IT departments fly under the radar until something goes wrong. However, the Covid pandemic has done...
All the most successful business intranets have one thing in common – simplicity. Despite what you might think, intranets can be easy to set up and manage even for non-technical staff. And employees find them just as easy to use, so the intranet quickly becomes an...
Many great business innovations started life as a humble suggestion from an employee. It was a worker at Amazon who came up with the simple, but incredibly successful idea of offering customers free shipping. This innovation led to the creation of Amazon Prime. It was...
Many business innovations are sparked by a fantastic idea from an employee. After all, staff suggestion boxes, designed to encourage idea-sharing, have been around for decades. Nowadays, however, technology has made it easier for staff to get their creative minds...
Poor knowledge management can have a negative impact on the performance of any organization. However, the effects of poor knowledge management for healthcare teams may well have more serious consequences. Malpractice, misdiagnoses, administering the wrong medication...
Imagine a workplace where service personnel can check a product specification and resolve a problem in the field? Or how about being able to onboard a new employee without the need for a lengthy handover? And picture a self-service online directory where staff can...
Failure to get important business IT communications through to staff can lead to internal misunderstandings and mistakes. Not only can this be costly to a business - with productivity and internal efficiencies compromised - but the reputation of the IT professional...
Data management, investigation and analysis are core business activities. Most companies keep a wide range of information including: sales data, customer relationship management information and statistics on orders as well as reports on staff absences and sick leave,...
The old saying ‘time is money’ is probably more relevant in the context of law firms than almost any other industry. Time really is money for most lawyers and so finding opportunities to streamline and automate business processes, increase productivity and improve...
Providing responsive and seamless services to customers and guests is, of course, the top priority for hotel and accommodation providers. But with such a broad range of services coupled with the mobile nature of employees who are often working unsociable hours, it can...
The transfer of knowledge within an organization is often a poorly recognized issue. Most businesses will agree that it should be done, but very few have approached knowledge transfer in any systematic way. Usually an ad hoc approach involving a hastily arranged exit...
The countdown to the Christmas holiday season has begun! As soon as the Christmas tree goes up in the office, a relaxed atmosphere of yuletide merriment takes over as everyone gets in the holiday spirit. However, the Christmas season is also the perfect time to get...
What Information Needs To Be Included Obviously, a lot depends on the role or specific knowledge that is being transferred. However, it’s likely there will be a broad range of information in common and so it’s possible to create a standardized template that is capable...
Nowadays there’s so much information, data and statistics in the workplace that organizing, managing and sharing it is a challenge for businesses. How do you make all that knowledge work for you? How do you make it accessible to staff? It’s true – what’s the point of...
Your vice president has charged you with researching ISO 9001 accreditation for the company. It’s the international standard for quality management and certification demonstrates that you are an efficient and well-run organization that takes quality seriously....
If your business is dependent on partners reselling or on selling your product, then you’ll understand what a challenge it can be to keep them engaged. You want them to be enthused about selling your product over other offerings in the marketplace and with a wide...
Think that a cloud intranet isn’t for you because you only have two employees? Well, think again. Far from being the preserve of large organizations or corporates, cloud intranets have a lot to offer startup enterprises as well. The truth is with over 90 percent of...
If the daunting prospect of having to design an intranet is holding you back from implementing one in your company, then help is at hand. You see, intranets don’t necessarily have to be designed from the ground up. Intranet templates are the perfect solution for time...
You launched your company intranet over a year ago and office life has been wonderful ever since. The company intranet has lived up to its promise: staff members are more engaged and productive, internal communications have improved and business processes have been...
So your company’s office intranet is finally up and running – let’s call that step one! Now it’s time to move onto step two; creating intranet content that your employees will want to engage with. Unfortunately, too many businesses think that once the office intranet...
When it comes to promoting team collaboration within the workplace, improved internal communications is often the essential first step. Staff members that feel informed, involved and that have an overview of the company’s vision and goals are better equipped to...
Google Apps, also known as G Suite or Google Apps for Work, is a cloud-based set of collaborative, content-sharing business tools. It includes Gmail, Google Calendar, Google Docs, Google Sheets, Google Slides and Google Forms – in fact, the complete Google offering....
Fast food operations are big business – let’s face it there’s at least one fast food outlet in every one-horse town in the US and throughout the world. In fact, there are some 3.7 million people employed in the fast food industry, making it a sizable contributor to...
The term shadow IT, almost by definition, has negative connotations. It conjures up images of clandestine downloading or secretive arrangements. But is it really all bad? In this article, we look at some of the pros and cons of shadow IT, particularly in relation to...
Like most industries, veterinary clinics are increasingly relying on technology to get the daily job done. And in an industry that is also more business-focused than ever, getting the daily job done in a cost-effective way is very much a key consideration. Cloud...