Building Success Together 

You’ve come to our website, like what you see, and decide to start a free trial or request a demo. (note: you don’t have to have a personal demo, but we highly recommend it to get the best results).

Either way, one of our friendly intranet design experts will reach out and request a time to connect with you. 

This is not a sales call. This is a discovery call for both parties. Its aim is to define what you want to achieve, the key problems you need to solve, and to build a list of your core requirements.

During this screen-sharing session, we’ll walk you through how MyHub solves your specific problems, with examples. We’ll demonstrate the product in action.

You’ll immediately get a feel on the inner workings of our software, and how you can achieve the results you need. 

Importantly, if our software is not fit for purpose, we’ll tell it to you straight, saving everyone a lot of time. 

If you skip our free product demo call, you’ll go to Step 2.

Naturally, we think you’re going to love MyHub. So once you’ve signed up, our onboarding program begins. 

Refreshingly, there’s no ambiguous handover between a sales rep and account manager (unlike most other vendors). Instead, you’ll work with the same contact person you met right at the start (if you did a product demo call). This will be one of our highly-experienced intranet design and communications practitioner who’s built oodles of intranet sites.

They’ll run your onboarding session(s) based on your needs, and grow your confidence across all the tools. 

From ensuring the right modules are used to guiding you through best practices – including how to structure your site, tips for launch, and ongoing maintenance – your customer success manager will be on hand as you get ready to go live.