Today’s highly competitive, globalized economy means that for many businesses it’s getting harder and harder to attract and retain skilled employees. Once upon a time a competitive salary plus a few extra perks like a company vehicle or subsidized gym membership was all you needed to tempt the best people to come and work for
The transfer of knowledge within an organization is often a poorly recognized issue. Most businesses will agree that it should be done, but very few have approached knowledge transfer in any systematic way. Usually an ad hoc approach involving a hastily arranged exit interview or a quickly drawn up handover checklist is the sum total
Whether your business produces goods or services, you will rightly be focussed on providing a consistent, high quality output to your customers. After all, that is the key to customer acquisition as well as retention, and ultimately leads to increased profits. Simply put, quality assurance is the end-to-end process of monitoring and evaluating the performance
Onboarding, or the process of inducting and assimilating a new employee into a company, is a critical task for organizations. Making sure that your new employee feels part of the business and is up and running as quickly as possible will impact on their productivity and improve your overall staff retention rates. Get the process
The countdown to the Christmas holiday season has begun! As soon as the Christmas tree goes up in the office, a relaxed atmosphere of yuletide merriment takes over as everyone gets in the holiday spirit. However, the Christmas season is also the perfect time to get more staff engaged in and using the intranet on
Internal Communications Internal communications isn’t just about keeping employees informed about what’s going on. It’s no secret that a good internal communications strategy is critical to company morale, productivity, and even revenue. The truth is that internal communications is a key driver for employee engagement. And it makes sense that an engaged employee who is
Intranet, extranet or portal, which is the right platform for your company? Often the terminology is used interchangeably which makes it very confusing, especially if technology isn’t really your thing. In this post, we make the selection process simpler by unpicking what the different terms mean and by identifying the best uses for each platform.
Managing workplace safety and health is often a major headache for businesses. Ensuring compliance as well as monitoring and reporting back to the authorities is a time consuming and laborious process. A company intranet, however, can make it a simplified, more manageable and transparent procedure. Rather than having to wade through mountains of paperwork, the
In the depths of a long cold winter, working from home can seem like a tantalizing prospect. Imagine being able to roll out of bed at 8 am and still be at your desk by 8.15am. Or how about rather than groveling to the boss for a few hours off, having the opportunity to schedule
If you’re serious about employee engagement, then exit interviews are an essential part of the process. You may well be saying to yourself: Why bother? Who cares what they think, they’re leaving! And while it’s true that they’ve already made the decision to leave, it’s also true that the reasons behind the departing employee’s resignation
All businesses have forms and processes that staff members follow every day. It could be requests for information from other teams or the ordering of supplies and materials, through to staff management processes such as requests for leave, expenses claims and change of address notifications. Some of these processes are relatively straightforward while others can
Joint working and collaboration are essential in any workplace. Whether it’s two colleagues interacting to complete a task, or a cross-departmental team working on a specific project, employee collaboration is a feature across all businesses both large and small. However, collaboration in the workplace is often taken for granted. It’s almost seen as a given
What Information Needs To Be Included Obviously, a lot depends on the role or specific knowledge that is being transferred. However, it’s likely there will be a broad range of information in common and so it’s possible to create a standardized template that is capable of being tweaked to reflect specific functions or roles. The
Knowledge transfer is now a critical issue for many companies. With the baby boomer generation currently retiring in their droves, the organizational spotlight has well and truly been thrown on knowledge management. Finding effective ways to transfer the accumulated company knowledge of baby boomers, or indeed any departing employee, is now more important than ever.
Any business looking to invest in new hardware, software or indeed any major asset or piece of equipment needs to be sure they’re getting value for money. Return on investment (ROI) has become the standard measurement for doing just that. It’s a simple equation that seeks to measure the amount of ROI relative to the
Is your boardroom a hub of dynamism, creativity and energy? Or are the only actions taking place the stifled yawn or clock watching varieties? Corporate governance continues to be a big issue for companies of all sizes. And so, finding ways to make your boardroom as productive as possible should be a priority for every
Worldwide, many millions of dollars are spent by businesses annually on developing a public-facing brand and marketing messages based on that brand identity. Very few companies, however, pay as much attention to their internal branding and getting employees on board with a corporate vision. And yet, staff members are potentially your biggest brand advocates. After
Did you know that one in four Americans have identified work as being a source of anxiety? Or that depressed employees lose on average 27 work days per year? And what about this statistic – depression costs employers more than any other health condition? These are sobering statistics. It’s incumbent on every responsible employer as
It’s a brand new year and is the perfect time to reflect. No doubt, many organizations like yours will be taking time out to review the past year’s performance as well as identifying key trends for 2018. And internal communications is bound to be on the list of priorities for most companies. It’s a perennial issue
Social Intranets Social intranets have taken the world of personal communication by storm. According to Pew Research, nearly two-thirds of American adults use social networking sites, a ten-fold increase in the last decade. However, should the trend of social networking be incorporated into your business processes? Many organizations are saying, ‘yes.’ In addition to traditional