Explore MyHub Intranet’s collection of informative articles on knowledge management. MyHub makes workplace knowledge management easy.
‘Recollections may vary,' Britain's late Queen Elizabeth famously said. And the fallout can be devastating when there's a discrepancy between what's said and what's heard. We only have to look at the recent trials and tribulations of the Royal Family for confirmation....
In an ideal world, you wouldn't need a workplace incident report. However, incidents can and do happen even in the most health and safety-conscious workplaces. It could be an accident, injury, near miss, security incident, or property damage. Incident reports are a...
Office managers wear many hats and juggle multiple tasks all at once. It's a full-on role that's crucial to the smooth running of pretty much everything. They are the go-to person, whether scheduling meetings, organizing events, ordering supplies, or arranging travel....
Let's face it, board governance isn't the most exciting topic. However, it's vital to the smooth running of every business, no matter the size or scope. A robust governance structure helps organizations meet business goals. These include risk management, better...
Want to improve your organization’s efficiency, productivity, and performance? Of course, it’s a no-brainer. Every company wants to streamline processes, improve communications and maximize profits. But what’s the best and most cost-effective way to do so? Plenty of...
Many companies spend top dollar on trend-setting customer-facing websites with all the bells and whistles. However, often it’s a different story with their internal versions. If there is one, it’s usually cluttered with outdated content, making it impossible to...
We all know that internal communication has gotten a whole lot harder. With hybrid, fully remote, and on-the-go workers, keeping everyone in the loop is a labor worthy of Hercules. A communication matrix is a handy tool that makes the task a whole lot easier. Whether...
The drive to engage workers has had one perhaps unexpected benefit. Among the many other fantastic spinoffs, it has increased CEOs’ visibility. Chief executives have emerged from behind closed doors to mix and mingle with staff across the organization. From online...
Ever had a veteran employee leave only to discover you have a massive void? We have all been there. Whether it's retirement or resignation, a lot of company knowledge is walking out the door daily. Here’s the deal. According to the latest stats, 10,000 Baby Boomers...
First coined by DWG in 2009, back then the term digital workplace was new and exciting. Organizations were tentatively embracing the cloud, setting up intranets, and jumping on the Yammer bandwagon. Fast forward several years and one pandemic later, and it’s a...
Breakups are never easy. However, employee churn is inevitable and how you handle the process impacts the rest of your workforce and brand reputation. And while most companies have robust onboarding systems, things are often a bit loose when it comes to offboarding....
Knowledge is power, so the old saying goes. But knowledge is only powerful if it’s shared. The Great Resignation is impacting companies worldwide. So, can you afford to have crucial company know-how walk out the door? A knowledge-sharing culture helps address this...
We all know that every great workforce needs great collaboration and communication – that’s a given. But today's workplaces look different. Connecting, collaborating, and communicating are challenging in hybrid teams. An enterprise social network (ESN) can help bridge...
The collective knowledge of your people is perhaps your most valuable asset. And yet, a surprising number of businesses have no formalized process for transferring internal knowledge. A hastily arranged exit interview is often the only mechanism for capturing...
It almost goes without saying that universities are knowledge hubs. Students, lecturers, and staff come together to learn, share and collaborate. But their sheer size and complex structure can also make them an administrative and communications nightmare. Disparate...
Knowledge transfer is now a critical issue for many companies. With the baby boomer generation currently retiring in their droves, the organizational spotlight has well and truly been thrown on knowledge management. Finding effective ways to transfer the accumulated...
Completing a self-evaluation as part of the performance review process is something most of us dread. No matter how many times you have been there before, it doesn’t get easier, right? Bragging about your achievements rarely comes naturally to most people. And...
Are you persuaded by the case for an office intranet but frustrated by the lack of support from your IT department? Are you bamboozled by talk of LANs and WANs when you Google ‘create an intranet’? Is an intranet something you’ve been considering for a while, but it...
Even in our highly computerized and technology-driven workplaces, we still seem to spend an awful lot of time in meetings. Most employees attend an incredible 62 meetings a month. Now that’s a lot of time spent talking and not actually doing! And so we all need to ask...
In the wake of Covid-19, the intranet has become a critical tool for businesses. That’s the message from 2020 research by Ragan Communications. A part of the digital workplace for several decades now, many businesses have been guilty of taking the intranet for...
IT departments are the powerhouse behind every successful business; but, their contribution is often underappreciated. Sometimes written off as being nerdy and uncool, IT departments fly under the radar until something goes wrong. However, the Covid pandemic has done...
According to Inc Magazine, the future of software is no-code platforms. We have already seen the cloud technology revolution transform the way businesses work. And the next wave in this process is the growth of no-code software. The ability to use software without...
All the most successful business intranets have one thing in common – simplicity. Despite what you might think, intranets can be easy to set up and manage even for non-technical staff. And employees find them just as easy to use, so the intranet quickly becomes an...
Many great business innovations started life as a humble suggestion from an employee. It was a worker at Amazon who came up with the simple, but incredibly successful idea of offering customers free shipping. This innovation led to the creation of Amazon Prime. It was...
Many business innovations are sparked by a fantastic idea from an employee. After all, staff suggestion boxes, designed to encourage idea-sharing, have been around for decades. Nowadays, however, technology has made it easier for staff to get their creative minds...
No doubt you are already familiar with B2C (business-to-consumer) as well as B2B (business-to-business) marketing. Well, there's a new kid on the block: B2E or business-to-employee (B2E) marketing. The focus within B2E is about attracting and retaining the best staff...
Poor knowledge management can have a negative impact on the performance of any organization. However, the effects of poor knowledge management for healthcare teams may well have more serious consequences. Malpractice, misdiagnoses, administering the wrong medication...
Imagine a workplace where service personnel can check a product specification and resolve a problem in the field? Or how about being able to onboard a new employee without the need for a lengthy handover? And picture a self-service online directory where staff can...
Have you been tasked with drawing up an internal communications strategy for your company? It’s a daunting prospect, right? Successful businesses increasingly place greater importance - and investment - in getting their internal communications strategy in order. Get...
Failure to get important business IT communications through to staff can lead to internal misunderstandings and mistakes. Not only can this be costly to a business - with productivity and internal efficiencies compromised - but the reputation of the IT professional...
Everyone knows that two heads are better than one. Most businesses already encourage the sharing of ideas at work. It could be brainstorming sessions, team-building events, quiet rooms dedicated to interaction and collaboration. Or even strategically placed sofas...