Explore MyHub Intranet’s collection of informative articles on knowledge management. MyHub makes workplace knowledge management easy.
First coined by DWG in 2009, back then the term digital workplace was new and exciting. Organizations were tentatively embracing the cloud, setting up intranets, and jumping on the Yammer bandwagon. Fast forward several years and one pandemic later, and it’s a...
Breakups are never easy. However, employee churn is inevitable and how you handle the process impacts the rest of your workforce and brand reputation. And while most companies have robust onboarding systems, things are often a bit loose when it comes to offboarding....
Knowledge is power, so the old saying goes. But knowledge is only powerful if it’s shared. The Great Resignation is impacting companies worldwide. So, can you afford to have crucial company know-how walk out the door? A knowledge-sharing culture helps address this...
We all know that every great workforce needs great collaboration and communication – that’s a given. But today's workplaces look different. Connecting, collaborating, and communicating are challenging in hybrid teams. An enterprise social network (ESN) can help bridge...
The collective knowledge of your people is perhaps your most valuable asset. And yet, a surprising number of businesses have no formalized process for transferring internal knowledge. A hastily arranged exit interview is often the only mechanism for capturing...
It almost goes without saying that universities are knowledge hubs. Students, lecturers, and staff come together to learn, share and collaborate. But their sheer size and complex structure can also make them an administrative and communications nightmare. Disparate...
Knowledge transfer is now a critical issue for many companies. With the baby boomer generation currently retiring in their droves, the organizational spotlight has well and truly been thrown on knowledge management. Finding effective ways to transfer the accumulated...
Do you want to improve efficiency, productivity and performance in your business? Of course you do! Every company wants to streamline processes, improve communications and maximize profits, but what’s the best and most cost-effective way to set about it? There are...
Completing a self-evaluation as part of the performance review process is something most of us dread. No matter how many times you have been there before, it doesn’t get easier, right? Bragging about your achievements rarely comes naturally to most people. And...
Are you persuaded by the case for an office intranet but frustrated by the lack of support from your IT department? Are you bamboozled by talk of LANs and WANs when you Google ‘create an intranet’? Is an intranet something you’ve been considering for a while, but it...
Even in our highly computerized and technology-driven workplaces, we still seem to spend an awful lot of time in meetings. Most employees attend an incredible 62 meetings a month. Now that’s a lot of time spent talking and not actually doing! And so we all need to ask...
In the wake of Covid-19, the intranet has become a critical tool for businesses. That’s the message from 2020 research by Ragan Communications. A part of the digital workplace for several decades now, many businesses have been guilty of taking the intranet for...
IT departments are the powerhouse behind every successful business; but, their contribution is often underappreciated. Sometimes written off as being nerdy and uncool, IT departments fly under the radar until something goes wrong. However, the Covid pandemic has done...
According to Inc Magazine, the future of software is no-code platforms. We have already seen the cloud technology revolution transform the way businesses work. And the next wave in this process is the growth of no-code software. The ability to use software without...
All the most successful business intranets have one thing in common – simplicity. Despite what you might think, intranets can be easy to set up and manage even for non-technical staff. And employees find them just as easy to use, so the intranet quickly becomes an...
Many great business innovations started life as a humble suggestion from an employee. It was a worker at Amazon who came up with the simple, but incredibly successful idea of offering customers free shipping. This innovation led to the creation of Amazon Prime. It was...
Many business innovations are sparked by a fantastic idea from an employee. After all, staff suggestion boxes, designed to encourage idea-sharing, have been around for decades. Nowadays, however, technology has made it easier for staff to get their creative minds...
No doubt you are already familiar with B2C (business-to-consumer) as well as B2B (business-to-business) marketing. Well, there's a new kid on the block: B2E or business-to-employee (B2E) marketing. The focus within B2E is about attracting and retaining the best staff...
Poor knowledge management can have a negative impact on the performance of any organization. However, the effects of poor knowledge management for healthcare teams may well have more serious consequences. Malpractice, misdiagnoses, administering the wrong medication...
Imagine a workplace where service personnel can check a product specification and resolve a problem in the field? Or how about being able to onboard a new employee without the need for a lengthy handover? And picture a self-service online directory where staff can...
Have you been tasked with drawing up an internal communications strategy for your company? It’s a daunting prospect, right? Successful businesses increasingly place greater importance - and investment - in getting their internal communications strategy in order. Get...
Failure to get important business IT communications through to staff can lead to internal misunderstandings and mistakes. Not only can this be costly to a business - with productivity and internal efficiencies compromised - but the reputation of the IT professional...
Everyone knows that two heads are better than one. Most businesses already encourage the sharing of ideas at work. It could be brainstorming sessions, team-building events, quiet rooms dedicated to interaction and collaboration. Or even strategically placed sofas...
Data management, investigation and analysis are core business activities. Most companies keep a wide range of information including: sales data, customer relationship management information and statistics on orders as well as reports on staff absences and sick leave,...
The old saying ‘time is money’ is probably more relevant in the context of law firms than almost any other industry. Time really is money for most lawyers and so finding opportunities to streamline and automate business processes, increase productivity and improve...
Providing responsive and seamless services to customers and guests is, of course, the top priority for hotel and accommodation providers. But with such a broad range of services coupled with the mobile nature of employees who are often working unsociable hours, it can...
The transfer of knowledge within an organization is often a poorly recognized issue. Most businesses will agree that it should be done, but very few have approached knowledge transfer in any systematic way. Usually an ad hoc approach involving a hastily arranged exit...
The countdown to the Christmas holiday season has begun! As soon as the Christmas tree goes up in the office, a relaxed atmosphere of yuletide merriment takes over as everyone gets in the holiday spirit. However, the Christmas season is also the perfect time to get...
What Information Needs To Be Included Obviously, a lot depends on the role or specific knowledge that is being transferred. However, it’s likely there will be a broad range of information in common and so it’s possible to create a standardized template that is capable...
Nowadays there’s so much information, data and statistics in the workplace that organizing, managing and sharing it is a challenge for businesses. How do you make all that knowledge work for you? How do you make it accessible to staff? It’s true – what’s the point of...
Your vice president has charged you with researching ISO 9001 accreditation for the company. It’s the international standard for quality management and certification demonstrates that you are an efficient and well-run organization that takes quality seriously....
