Explore MyHub Intranet’s collection of informative articles on knowledge management. MyHub makes workplace knowledge management easy.
No doubt you are already familiar with B2C (business-to-consumer) as well as B2B (business-to-business) marketing. Well, there's a new kid on the block: B2E or business-to-employee (B2E) marketing. The focus within B2E is about attracting and retaining the best staff...
Poor knowledge management can have a negative impact on the performance of any organization. However, the effects of poor knowledge management for healthcare teams may well have more serious consequences. Malpractice, misdiagnoses, administering the wrong medication...
Imagine a workplace where service personnel can check a product specification and resolve a problem in the field? Or how about being able to onboard a new employee without the need for a lengthy handover? And picture a self-service online directory where staff can...
Have you been tasked with drawing up an internal communications strategy for your company? It’s a daunting prospect, right? Successful businesses increasingly place greater importance - and investment - in getting their internal communications strategy in order. Get...
Failure to get important business IT communications through to staff can lead to internal misunderstandings and mistakes. Not only can this be costly to a business - with productivity and internal efficiencies compromised - but the reputation of the IT professional...
Everyone knows that two heads are better than one. Most businesses already encourage the sharing of ideas at work. It could be brainstorming sessions, team-building events, quiet rooms dedicated to interaction and collaboration. Or even strategically placed sofas...
Are you persuaded by the case for an office intranet but frustrated by the lack of support from your IT department? Are you bamboozled by talk of LANs and WANs when you Google ‘create an intranet’? Is an intranet something you’ve been considering for a while, but it...
Do you want to improve efficiency, productivity and performance in your business? Of course you do! Every company wants to streamline processes, improve communications and maximize profits, but what’s the best and most cost-effective way to set about it? There are...
Data management, investigation and analysis are core business activities. Most companies keep a wide range of information including: sales data, customer relationship management information and statistics on orders as well as reports on staff absences and sick leave,...
The old saying ‘time is money’ is probably more relevant in the context of law firms than almost any other industry. Time really is money for most lawyers and so finding opportunities to streamline and automate business processes, increase productivity and improve...
Providing responsive and seamless services to customers and guests is, of course, the top priority for hotel and accommodation providers. But with such a broad range of services coupled with the mobile nature of employees who are often working unsociable hours, it can...
The transfer of knowledge within an organization is often a poorly recognized issue. Most businesses will agree that it should be done, but very few have approached knowledge transfer in any systematic way. Usually an ad hoc approach involving a hastily arranged exit...
The countdown to the Christmas holiday season has begun! As soon as the Christmas tree goes up in the office, a relaxed atmosphere of yuletide merriment takes over as everyone gets in the holiday spirit. However, the Christmas season is also the perfect time to get...
All the most successful business intranets have one thing in common – simplicity. It may seem like a contradiction in terms, but intranets really can be quick and easy to deploy even by non-technical staff. They can also be straightforward and intuitive to use. What’s...
What Information Needs To Be Included Obviously, a lot depends on the role or specific knowledge that is being transferred. However, it’s likely there will be a broad range of information in common and so it’s possible to create a standardized template that is capable...
Knowledge transfer is now a critical issue for many companies. With the baby boomer generation currently retiring in their droves, the organizational spotlight has well and truly been thrown on knowledge management. Finding effective ways to transfer the accumulated...
Nowadays there’s so much information, data and statistics in the workplace that organizing, managing and sharing it is a challenge for businesses. How do you make all that knowledge work for you? How do you make it accessible to staff? It’s true – what’s the point of...
Your vice president has charged you with researching ISO 9001 accreditation for the company. It’s the international standard for quality management and certification demonstrates that you are an efficient and well-run organization that takes quality seriously....
If your business is dependent on partners reselling or on selling your product, then you’ll understand what a challenge it can be to keep them engaged. You want them to be enthused about selling your product over other offerings in the marketplace and with a wide...
Think that a cloud intranet isn’t for you because you only have two employees? Well, think again. Far from being the preserve of large organizations or corporates, cloud intranets have a lot to offer startup enterprises as well. The truth is with over 90 percent of...
If the daunting prospect of having to design an intranet is holding you back from implementing one in your company, then help is at hand. You see, intranets don’t necessarily have to be designed from the ground up. Intranet templates are the perfect solution for time...
You launched your company intranet over a year ago and office life has been wonderful ever since. The company intranet has lived up to its promise: staff members are more engaged and productive, internal communications have improved and business processes have been...
So your company’s office intranet is finally up and running – let’s call that step one! Now it’s time to move onto step two; creating intranet content that your employees will want to engage with. Unfortunately, too many businesses think that once the office intranet...
When it comes to promoting team collaboration within the workplace, improved internal communications is often the essential first step. Staff members that feel informed, involved and that have an overview of the company’s vision and goals are better equipped to...
Information overload is a real challenge for companies. Finding ways to quickly and easily share knowledge and expertise within an organization is essential if you want to maintain a competitive advantage. The corporate intranet, being readily accessible to all staff,...