Digital Workplace
Enable remote working for staff and let technology, people and processes unite
Share. Engage. Connect
Today’s always-connected, instant-access working environment has questioned the need for office-based working. Like never before, staff are connecting and collaborating with their peers in real-time, from any location.
As more staff transition to a work-from-home scenario, digital workplace technology offers a vital agile setting for businesses. Digital workplace technology can improve productivity, creative thinking, and team collaboration.
While some organizations have already embraced a digital workplace culture, others are being forced unexpectedly into managing staff remotely. The silver lining for the latter cohort is that if done right, remote working can facilitate a smarter, faster, better operation. Businesses stand to benefit from increased employee engagement and all-round improved business performance.
What is the Digital Workplace?
One of the most accepted definitions of the digital workplace is “the alignment of technology, employees and business processes to improve operational efficiency and meet organizational goals”.
Gartner describes it as a way of enabling new, more effective ways of working; raising employee engagement and agility; and exploiting consumer-oriented styles and technologies.
It’s been dubbed as the fourth industrial revolution, the digital transformation.
New digital workplace practices are being embedded into everyday life, across every size and type of business. Artificial intelligence, automation, and machine learning technology are taking over manufacturing, service work, and many other essential business tasks. And while most companies acknowledge the benefits of digital working, many admit to lacking the technical knowledge to lead the way (source: McKinsey & Company).
Distributed Working: The New Normal
The way in which we spark ideas and get work done has changed forever. With more employers supporting the distributed workforce model – either through choice or an unexpected crisis – the practical side of completing tasks and communicating with colleagues now, more-often-than-not, takes place in a digital space. Indeed, many economists forecast the physical office will soon be a thing of the past, accelerated by the recent Covid-19 pandemic.
A distributed workforce – also known as remote workers, digital nomads, telecommuters or home office workers – work from any location, across multiple devices. They value work/life balance, flexible hours – and critically, the need to feel connected. Digital workplace technology provides this essential connection – emphasizing the importance of friction-free, easy-to-use software.
If the physical office is no longer a place we go to work, these digital touchpoints play a vital role in how employees stay motivated, informed and engaged in what they do.
The onus will be on the employer to optimize the digital workplace experience for employees. Security, fast access, as well as intuitive and compatible software are just some of the important considerations when transitioning into a digital world.
Key Benefits Of A Digital Workplace Strategy
The advantages of adopting a digital workplace strategy spread wider than most businesses originally anticipate. Here are some of the expected and unexpected benefits:
Team Collaboration
Improved levels of problem-solving, interaction and knowledge-sharing – all-round improved collaboration
Flexible Remote Working
Allows employees to work from home, supporting more flexible working
Productivity Boost
Increased efficiency and employee productivity through improved communications
Innovation
Great ideas can come from anywhere – not just the boardroom – if staff have the right channels
Change Management
Clear, reliable communications minimizes confusion and garners internal support
Improved Transparency
Improved traceability and transparency amongst teams, reducing errors
Hidden Savings
Decreased employee commuting expenses and business real estate cost
Employee Experience
Improved personal experiences through greater inclusivity and integration of tasks
Retain Talent
Lower employer turnover rates due to improved work/life balance and engagement
The Digital Workplace Framework
Deloitte has developed a four-layer framework to help govern the design of a digital workplace. This is a useful guide for those businesses looking for workplace transformation. This framework comprises of:
1) Use – for staff to collaborate, communicate and connect
2) Technology – the digital tools to enable staff to do their job
3) Control – having the right governance structure and compliance controls in place to reduce risk
4) Business drivers – measuring the outcomes and actual business value.
It explains how to leverage your investment to support a new and better way of doing business that will enhance both the employee experience and the customer experience.
Tips For Deploying A Digital Workplace
Here are some practical tips to help you blend your existing applications with new technology to create the ultimate user experience and a high-performing work environment.
1. Involve the right people to steer the project. Senior ownership is vital, but including representatives who will drive the technology is also key.
2. Ensure alignment with business strategy. Keep your big picture always in mind i.e. ‘will this new tool and process-change enable us to achieve our goals?’
3. Consider internal culture. How amenable will staff be to new technology and digital experiences? Develop an internal communications program to explain the benefits of digital technology and how vital it is in today’s workplace. And most of all, make it easy for staff to do their job.
4. Deliver business value. Avoid falling for the ‘shiny new thing’. Stay true to the original outcomes your business needs.
5. Research technologies. A good case study, a free trial, a call with a current user – these are all helpful ways to shortlist new technologies. There are multiple service providers playing in a very dynamic, competitive digital market.
6. Consider risk, compliance and legal consequences. There are important regulations surrounding data management and security that must be adhered.
Digital Workplace: Future Trends
What are the anticipated trends at play when today’s graduates become tomorrow’s C-suite, artificial intelligence is mainstream, and the traditional office is no more?
Here’s our view of the future and the role of the digital workplace:
Cloud-based Solutions
Effective, cloud services with unlimited access will be essential to support remote working
No Standing Still
Technology will continue to evolve, either organically or intentionally. Status quo is not an option
All-On Automation
Traditional ways of working will continue to be disrupted; automated processes will increase
Tech Choice Matters
Technology stack choices will become more important when attracting staff and tech compatibility
Staff Expectations
Young workers have a huge appetite for social tools and tech, increasing pressure for employers to invest
Customer Self-Service
Customers will want to search and solve their own questions independently, without speaking with an agent
Overwhelming Options
Choice-explosion of SaaS products could be overwhelming; apps may fail to work together
Employee Experience
Employers will try harder to motivate, engage, inspire and involve staff to retain talent
Tech Maze
Employees become ‘trapped in the tech maze’ with many apps overlapping and staff feeling bamboozled
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The Digital Workplace is a work in progress, an ongoing journey, with only 14% of companies believing they are at a ‘mature phase’.
Source: Digital Workplace Group
Digital Workplace Software
Core to the successful adoption of a digital attitude is finding ways to support staff as they navigate through the tech maze of the modern digital workplace, along with adjusting to working from home. While there are countless business apps and platforms suited to their specific areas of business, a central hub – or gateway if you like – where staff can access everything they need to complete their job is vital.
MyHub intranet software provides that central digital space for staff to communicate, share and source company information, regardless of their location. Our cloud-hosted, single access point makes life easier for staff, helping them do their job better.
From instant messaging to the seamless integration of business applications, workflow automation to access-controlled content libraries, MyHub brings together all this into a beautifully-sleek, easy-to-navigate digital workplace. All accessible with a single sign-on.
Digital Workplace Tools: The MyHub Difference
Considered the central hub of your digital workplace solution, MyHub is fully scalable, designed to support your company’s growth. And fully customizable, to meet your exact needs.
Designed with the non-technical buyer in mind, MyHub requires no coding skills or IT experience. It is simple to set-up – and fun to use!
Using simple drag-and-drop functionality, you can create a professional digital workspace in minutes! Being cloud-hosted also means you’re future-proofing your investment: you get to benefit from our latest new features and enhancements as soon as they’re released.
Let our technology unleash a smarter and super-efficient digital workplace solution that your staff will love.
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Managers have reduced the time spent on management activities by one to three hours due to system integration and collaboration tools
Useful Digital Workplace Resources
15 New Intranet Launch Ideas
Launching a new intranet isn’t simply a technical rollout—it requires a vibrant launch campaign to generate excitement and drive user adoption. This post from MyHub outlines 15 fresh, practical strategies that engage employees before, during, and after the launch. The emphasis is on people-focused tactics—not just features—to ensure the intranet becomes a part of daily workflow.
Before launch, efforts such as identifying intranet ambassadors, running teaser campaigns, and featuring a naming competition help build momentum. These pre-launch tactics appeal to emotional investment—exciting employees about what’s coming and how the intranet will improve their work lives. During launch day, strategies include live demos, Q&A sessions, training events, and gamified elements like badges and leaderboards to encourage engagement from day one.
Post-launch activities focus on sustaining momentum: onboarding guides, ice-breaker challenges, feedback surveys, recognition campaigns, and periodic “intranet champions” push messages. With the right mix of anticipation, engagement, and follow‑through, MyHub shows organizations can transform their new intranet from a tool into a thriving digital community.
Board Governance Models: The How, What, And Why
Strong board governance is critical to organizational success. This blog post explores the 7 most common governance models used by boards worldwide, including the advisory board, cooperative, management team, policy, traditional, and hybrid models. Each model defines different roles, responsibilities, and levels of authority for board members and management
For example, the policy governance model—popularized by John Carver—focuses on separating strategic oversight from daily operations, whereas the cooperative model emphasizes shared authority and consensus decision-making. The management team model involves board members actively running operations, which can be suitable for startups or smaller organizations with limited staff. Choosing the right model depends on an organization’s size, sector, resources, and goals
The post also outlines best practices for improving board effectiveness—such as adopting clear reporting lines, setting performance expectations, and using tools like MyHub’s intranet to manage board communications, documentation, and workflows securely. Ultimately, the right governance model should promote clarity, accountability, and alignment between the board and executive leadership.
Company Intranet Portal – All You Need To Know
A company intranet portal serves as your organization’s digital headquarters: a secure, private network exclusively for employees. It centralizes essential operations—internal communication, document access, company news, and team collaboration—while offering seamless integration with critical tools like CRM systems, HR platforms, Microsoft Teams, and Google Workspace via single sign-on. This centralized access eradicates redundant logins and tab-switching, presenting a unified user experience.
Unlike legacy intranets of the past, which were often outdated and underused—with just 13% of employees engaging daily back in 2012—modern intranet portals are dynamic, user-focused, and mission-critical to the digital workplace. Today, Forbes reports around 74% of employees use these platforms daily for communication, collaboration, and information retrieval.
These portals deliver impactful benefits: streamlined internal communication via news feeds, alerts, and targeted content; enhanced collaboration through tools like instant messaging, shared calendars, employee directories, and project workspaces; and better knowledge management, with searchable content hubs and user-friendly mobile access. Additionally, social intranet features—likes, @mentions, employee-led posts—boost engagement, while thoughtful access controls and content ownership ensure the right people see the right content.
Intranet Definition: What Is An Intranet?
A modern intranet is essentially a secure, private internal website designed exclusively for employees or select partners. Historically used for basic document sharing, intranets have evolved into comprehensive digital workplaces that support collaboration, communication, and employee self-service. They empower distributed teams—on-site, hybrid, or remote—to work effectively from anywhere, on any device.
Today’s intranets serve multiple strategic roles: as a central hub for critical company information and policies; as a communications channel via news feeds, blogs, forums, and surveys; as a collaboration engine featuring shared project spaces, directories, instant messaging, and task tools; and as a knowledge manager that preserves institutional know-how through shared documents, discussion threads, and searchable content. Social features and employee profiles further reinforce culture and connection across dispersed teams.
When it comes to deployment, organizations typically choose between a do‑it‑yourself solution (built with WordPress, SharePoint, or similar) or a cloud-hosted, SaaS platform. While DIY systems offer flexibility, they often require heavy maintenance, inconsistent usability, and extra plugins. In contrast, modern intranet services deliver tried-and-tested templates, mobile-friendly design, role-based permissions, and integration with enterprise apps—all of which drive faster user adoption, reduce IT burden, and make the intranet a real everyday workplace tool.
HR Advisor: Responsibilities, Skills, And Requirements
An HR Advisor is a central figure within human resources, balancing strategic guidance and day-to-day support. Key responsibilities include advising on employment law and HR policies, resolving employee relations issues, and assisting with recruitment, onboarding, and staff development. In addition, they often maintain HR records, monitor metrics like turnover and retention, and support performance review processes.
Success in this role requires excellent communication and interpersonal skills—essential for policy interpretation, conflict resolution, training delivery, and impartial investigations . HR Advisors must also be organised, discreet, and proficient with HR systems, allowing them to manage confidential data and support evidence-based decision-making. Core technical skills include strong knowledge of employment law, recruitment methods, and HR software.
Typically, an HR Advisor holds a Bachelor’s (or Master’s) degree in HR, business, or related fields, along with 3–4 years of prior HR experience. Advanced qualifications—like professional HR certifications (PHR, CIPD)—and deeper legal know-how are desirable for more senior or specialized roles. With experience, Advisors can progress into leadership positions or niche areas such as learning & development or labor relations.
Employee Code of Conduct Explained, With Free Template
An employee code of conduct is a foundational document for good corporate governance—communicating company values, setting clear behavioral expectations, and reducing ambiguity about appropriate workplace actions. Designed to align with corporate culture and legal compliance, it supports new hires by providing clarity about what’s expected from day one.
A well-crafted code defines essential elements—from mission statements and values to rules on discrimination, harassment, resource usage, confidentiality, conflicts of interest, attendance, and professionalism . It also outlines consequences for non-compliance, including warnings, suspension, termination, or legal action. By establishing transparent standards, it protects both employees and the organization.
Creating a strong code of conduct involves HR leadership and stakeholder input. Best practices include reviewing past incidents, gathering feedback, simplifying language, and making the document easily accessible—often hosted on an intranet . The result is a policy that promotes accountability, trust, and a supportive workplace culture.