Frequently Asked Questions

Q. Does MyHub work for any size company?
A. Yes, MyHub has features, tailored support and pricing plans that work for any size company.

Q. Does MyHub have a mobile application?
A. Yes, we have both Apple and Android applications

Q. Do you offer a free trial?
A. Yes, we offer a free 14-day trial. The trial period will allow you to access all of the great features MyHub has to offer. Full support will also be provided during this period.

Q. What do I need to do to get up and running?
A. Click on the Free Trial button to connect with a MyHub Customer Success Manager who will set up a customized MyHub trial site ready for you to evaluate.

Q. What onboarding support will I receive?
A. Our clients have two options, 1. Self-build, we’ll provide full support and training to help you get your site set up. 2. Design Service, this is where we do it all for you, this option is usually taken up by clients who are too busy or have an urgent deadline they need to meet.

Q. Where are your data centers?
A. MyHub uses Amazon Web Services in Virginia, North Carolina, USA

Q. Are my site and data secure?
A. Yes, each MyHub site is secure using industry-leading security features and protection. All data is encrypted and backed up, you’ll also have control over who has access via permission rights.

Q. What are your privacy terms?
A. Please click here for our full Privacy Terms.

Q. What are your terms for using MyHub?
A. Please visit here for our full Terms of Use.