Conflict resolution within remote teams is a difficult task for any manager. But when the dispute involves employees who are working remotely, it’s an even bigger challenge. And yet, home working is undoubtedly here to stay. The pandemic has simply fast-tracked what...
Nowadays it seems as though every time we log on to any form of social media from Facebook to Twitter or LinkedIn, we’re presented with a motivational quote or some words of wisdom together with a beautiful image or photo. But are these quotes inspiring or annoying?...
What does employee engagement mean to you? Is it just another fad? Maybe you think of it as a nice-to-have initiative if you have the time and resources? Or is employee engagement, as it should be, an integral part of your business operations, leadership and...
Is CSR just another fad or could there be something in it? That’s the question that many small to medium-sized businesses are grappling with. When internal resources both in terms of manpower and budgets are limited, is it worthwhile investing in CSR initiatives that...
Employee turnover costs US businesses $160 billion a year. And the average cost per hire for companies is $4,129. These are sobering statistics, especially in today’s highly competitive market where every dollar of expenditure counts. Getting the interview process...
Today’s highly competitive, globalized economy means that for many businesses it’s getting harder and harder to attract and retain skilled employees. Once upon a time a competitive salary plus a few extra perks like a company vehicle or subsidized gym membership was...
We’ve heard a lot in recent years about the importance of the customer experience. We’re told that customers want more personalized, interactive experiences with companies. And many businesses have responded to customer demands by reviewing their operations to ensure...
