If you played the children’s game telephone, you know how easy it is for messages to get distorted as they pass from person to person. Imagine then the devastating consequences if you were relaying company-critical information. Misunderstanding, falsehoods, and a...
HR is the beating heart of every business, connecting management and staff. Get HR comms right, and the whole organization thrives. Impacting employee engagement, morale, and productivity, plus much more, HR communications are vital to business success. However,...
If your organization is serious about making a real difference to employee engagement, an action plan is perfect for getting started. Less than one-third of US workers feel engaged in the workplace, and the time to act is now. Businesses with high engagement report...
Breakups are never easy. However, employee churn is inevitable and how you handle the process impacts the rest of your workforce and brand reputation. And while most companies have robust onboarding systems, things are often a bit loose when it comes to offboarding....
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‘Digitize to survive’ is a mantra often heard since Covid closed workplaces and forced business online. However, digital transformation is hardly a new idea. And while the pandemic has undoubtedly highlighted just how important it is to business growth, it’s still...
Knowledge is power, so the old saying goes. But knowledge is only powerful if it’s shared. The Great Resignation is impacting companies worldwide. So, can you afford to have crucial company know-how walk out the door? A knowledge-sharing culture helps address this...
When it comes to performance reviews, employees often breathe a sigh of relief when the painful discussion is all over. If that’s you, then you are not alone. Research from Gartner shows 59 percent of workers think appraisals have no impact on their performance. It’s...
Love ’em or hate ’em, performance reviews are still one of the main tools for getting the best out of your people. These days, effective employee appraisals are not just about performance. They dig deeper into a worker’s motivation, productivity, and wellbeing. Done...
HR departments are the engine rooms for every business, but the goalposts are constantly changing. New rules and regulations, technology advances, and best practice guidance keep HR professionals on their toes. And it’s a full-time job keeping on top of the...
Your people are your best asset. We have heard the mantra so often that we have taken it for granted. But every successful business owner knows the company is only as good as the people who work there. So, it makes sense that looking after the needs of employees in...
Giving and receiving criticism is part and parcel of every workplace. After all, it’s crucial for improving performance and developing employees’ skills and abilities. However, constructive feedback is one thing, and destructive criticism is an entirely different...
Whether you work in a fast-food outlet or as an executive in a multinational, chances are you will encounter organizational politics. This issue often gets a bad rap. Most of us automatically think of backstabbing, brown-nosing and self-serving schmoozing. We can all...
Every manager dreams of leading cohesive teams that seamlessly work together to achieve company goals. But if you are a business owner or leader, you will know things don’t always go to plan. Even high-performing organizations sometimes face challenges in team...
Negative, grumpy, and complaining. Everyone has a story to tell about working with a difficult colleague. The tough task of handling workers with poor attitudes falls to managers and HR professionals. Often that task is made all the trickier because these staffers are...
Low morale, stress, burnout, and conflict. When a bad leader is in control, there are often distressing consequences for team members. And the outcomes are just as devastating for the organization. Decreased productivity, staff turnover, and unhappy customers are just...
What do Oprah Winfrey, Richard Branson, and Tom Brady have in common? They are all great communicators. Each has the ability to connect with an audience, engage and inspire. They can win over hearts and minds with their natural communication skills. You can bet that...
When it comes to HR metrics, like many others, your business probably focuses on employee turnover. That’s the number that really counts, right? After all, recruiting and onboarding new talent costs money. You may think there’s not much you can do about employee...
Ask the average manager or business owner about the benefits of an intranet, and the following usually spring to mind. Improved communications. Faster and easier access to information. Increased productivity and streamlined processes. These are all fantastic choices...
There’s a lot of truth in the old saying a little appreciation goes a long way. A post-it note left on a coworker’s desk from an appreciative colleague. Shout-outs on team chat. Birthday card greetings from the team. A thank-you email from the CEO. These simple...
Is your business taking a lack of employee engagement seriously enough? Well, the evidence suggests most organizations are failing on the employee engagement front. Gallup's latest report on the State of the Global Workplace reveals only 20 percent of workers are...
We don’t need to tell you how critical communication is to your organization’s success. It’s the glue that binds all staff together. However, many businesses mistake information sharing for communication. You may have a cutting-edge CEO vlog and multi-media staff...
Bestselling author and business guru Patrick Lencioni’s seminal book The Truth About Employee Engagement was first published in 2015. And it’s still a must-read for anyone interested in employee engagement and the impact disengaged employees have on organizations. The...
Your star employee can always be relied on. Self-starting, creative, and hard-working, she almost manages herself. However, lately, you have noticed a dip in performance. Complacency may have started to creep in along with sloppiness and a general lack of fire. You...
How To Select The Right Communications Channels Organizational communication channels are the mediums used by organizations to convey information and messages to each other. One thing for sure is there’s no shortage of communication channels to choose from. Advances...
The Cost Of Poor Organizational Communication Various studies have tried to put a dollar figure on the cost of poor organizational communication. According to SHRM, this could be as much as $62.4 billion per year. And another study reports that 56 percent of project...
Organizational communication used to be so simple. Back in the day, the whole workforce could comfortably fit in the board room for a meeting. And cross-team collaboration was easy when colleagues were just across the hall. Fast forward five years, and it's a...
Nowadays, it seems every time we log in to social media, we're presented with a motivational quote together with a beautiful image. But are these quotes inspiring or annoying? Well, judging by the number of times they are shared on social media, there must be...
Do internal communications help or hinder your business? There’s no doubting; internal communications have been thrust center stage in the wake of the pandemic. With most employees working from home, effective communication is more critical than ever. However,...
Joint working and collaboration are essential in any workplace. Whether the transition to more people working remotely (as a result of Covid-19) will either help or hinder collaboration remains to be seen. Either way, employee collaboration – where two or more...
Employee engagement makes good business sense, right? After all, it's logical that employees who feel involved, informed, and connected to your business are more committed and productive. Gallup has been telling us that for years. However, when staff work from home in...
