Digital Workplace
Enable remote working for staff and let technology, people and processes unite
Share. Engage. Connect
Today’s always-connected, instant-access working environment has questioned the need for office-based working. Like never before, staff are connecting and collaborating with their peers in real-time, from any location.
As more staff transition to a work-from-home scenario, digital workplace technology offers a vital agile setting for businesses. Digital workplace technology can improve productivity, creative thinking, and team collaboration.
While some organizations have already embraced a digital workplace culture, others are being forced unexpectedly into managing staff remotely. The silver lining for the latter cohort is that if done right, remote working can facilitate a smarter, faster, better operation. Businesses stand to benefit from increased employee engagement and all-round improved business performance.
What is the Digital Workplace?
One of the most accepted definitions of the digital workplace is “the alignment of technology, employees and business processes to improve operational efficiency and meet organizational goals”.
Gartner describes it as a way of enabling new, more effective ways of working; raising employee engagement and agility; and exploiting consumer-oriented styles and technologies.
It’s been dubbed as the fourth industrial revolution, the digital transformation.
New digital workplace practices are being embedded into everyday life, across every size and type of business. Artificial intelligence, automation, and machine learning technology are taking over manufacturing, service work, and many other essential business tasks. And while most companies acknowledge the benefits of digital working, many admit to lacking the technical knowledge to lead the way (source: McKinsey & Company).
Distributed Working: The New Normal
The way in which we spark ideas and get work done has changed forever. With more employers supporting the distributed workforce model – either through choice or an unexpected crisis – the practical side of completing tasks and communicating with colleagues now, more-often-than-not, takes place in a digital space. Indeed, many economists forecast the physical office will soon be a thing of the past, accelerated by the recent Covid-19 pandemic.
A distributed workforce – also known as remote workers, digital nomads, telecommuters or home office workers – work from any location, across multiple devices. They value work/life balance, flexible hours – and critically, the need to feel connected. Digital workplace technology provides this essential connection – emphasizing the importance of friction-free, easy-to-use software.
If the physical office is no longer a place we go to work, these digital touchpoints play a vital role in how employees stay motivated, informed and engaged in what they do.
The onus will be on the employer to optimize the digital workplace experience for employees. Security, fast access, as well as intuitive and compatible software are just some of the important considerations when transitioning into a digital world.
Key Benefits Of A Digital Workplace Strategy
The advantages of adopting a digital workplace strategy spread wider than most businesses originally anticipate. Here are some of the expected and unexpected benefits:
Team Collaboration
Improved levels of problem-solving, interaction and knowledge-sharing – all-round improved collaboration
Flexible Remote Working
Allows employees to work from home, supporting more flexible working
Productivity Boost
Increased efficiency and employee productivity through improved communications
Innovation
Great ideas can come from anywhere – not just the boardroom – if staff have the right channels
Change Management
Clear, reliable communications minimizes confusion and garners internal support
Improved Transparency
Improved traceability and transparency amongst teams, reducing errors
Hidden Savings
Decreased employee commuting expenses and business real estate cost
Employee Experience
Improved personal experiences through greater inclusivity and integration of tasks
Retain Talent
Lower employer turnover rates due to improved work/life balance and engagement
The Digital Workplace Framework
Deloitte has developed a four-layer framework to help govern the design of a digital workplace. This is a useful guide for those businesses looking for workplace transformation. This framework comprises of:
1) Use – for staff to collaborate, communicate and connect
2) Technology – the digital tools to enable staff to do their job
3) Control – having the right governance structure and compliance controls in place to reduce risk
4) Business drivers – measuring the outcomes and actual business value.
It explains how to leverage your investment to support a new and better way of doing business that will enhance both the employee experience and the customer experience.
Tips For Deploying A Digital Workplace
Here are some practical tips to help you blend your existing applications with new technology to create the ultimate user experience and a high-performing work environment.
1. Involve the right people to steer the project. Senior ownership is vital, but including representatives who will drive the technology is also key.
2. Ensure alignment with business strategy. Keep your big picture always in mind i.e. ‘will this new tool and process-change enable us to achieve our goals?’
3. Consider internal culture. How amenable will staff be to new technology and digital experiences? Develop an internal communications program to explain the benefits of digital technology and how vital it is in today’s workplace. And most of all, make it easy for staff to do their job.
4. Deliver business value. Avoid falling for the ‘shiny new thing’. Stay true to the original outcomes your business needs.
5. Research technologies. A good case study, a free trial, a call with a current user – these are all helpful ways to shortlist new technologies. There are multiple service providers playing in a very dynamic, competitive digital market.
6. Consider risk, compliance and legal consequences. There are important regulations surrounding data management and security that must be adhered.
Digital Workplace: Future Trends
What are the anticipated trends at play when today’s graduates become tomorrow’s C-suite, artificial intelligence is mainstream, and the traditional office is no more?
Here’s our view of the future and the role of the digital workplace:
Cloud-based Solutions
Effective, cloud services with unlimited access will be essential to support remote working
No Standing Still
Technology will continue to evolve, either organically or intentionally. Status quo is not an option
All-On Automation
Traditional ways of working will continue to be disrupted; automated processes will increase
Tech Choice Matters
Technology stack choices will become more important when attracting staff and tech compatibility
Staff Expectations
Young workers have a huge appetite for social tools and tech, increasing pressure for employers to invest
Customer Self-Service
Customers will want to search and solve their own questions independently, without speaking with an agent
Overwhelming Options
Choice-explosion of SaaS products could be overwhelming; apps may fail to work together
Employee Experience
Employers will try harder to motivate, engage, inspire and involve staff to retain talent
Tech Maze
Employees become ‘trapped in the tech maze’ with many apps overlapping and staff feeling bamboozled
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The Digital Workplace is a work in progress, an ongoing journey, with only 14% of companies believing they are at a ‘mature phase’.
Source: Digital Workplace Group
Digital Workplace Software
Core to the successful adoption of a digital attitude is finding ways to support staff as they navigate through the tech maze of the modern digital workplace, along with adjusting to working from home. While there are countless business apps and platforms suited to their specific areas of business, a central hub – or gateway if you like – where staff can access everything they need to complete their job is vital.
MyHub intranet software provides that central digital space for staff to communicate, share and source company information, regardless of their location. Our cloud-hosted, single access point makes life easier for staff, helping them do their job better.
From instant messaging to the seamless integration of business applications, workflow automation to access-controlled content libraries, MyHub brings together all this into a beautifully-sleek, easy-to-navigate digital workplace. All accessible with a single sign-on.
Digital Workplace Tools: The MyHub Difference
Considered the central hub of your digital workplace solution, MyHub is fully scalable, designed to support your company’s growth. And fully customizable, to meet your exact needs.
Designed with the non-technical buyer in mind, MyHub requires no coding skills or IT experience. It is simple to set-up – and fun to use!
Using simple drag-and-drop functionality, you can create a professional digital workspace in minutes! Being cloud-hosted also means you’re future-proofing your investment: you get to benefit from our latest new features and enhancements as soon as they’re released.
Let our technology unleash a smarter and super-efficient digital workplace solution that your staff will love.
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Managers have reduced the time spent on management activities by one to three hours due to system integration and collaboration tools
Useful Digital Workplace Resources
20 Fun Ways To Welcome New Employees
Starting a new job can be overwhelming, even for seasoned professionals. MyHub highlights that a friendly and thoughtful welcome calms first-day jitters and accelerates employee integration—strengthening employee retention by up to 82% and improving productivity by 70%. The article introduces 20 creative ideas to make onboarding memorable and team-oriented from day one, whether in-office or remote.
Among the ideas for in-person experiences are sending a warm welcome email ahead of time, preparing the workspace with fun decorations, assembling a personalized welcome package with company swag, and having managers greet new hires at the entrance. Additional ideas include hosting a casual first-day party, organizing an interactive scavenger hunt, using a buddy or mentor system, and assigning the new hire a meaningful first project to boost confidence and ownership.
Recognizing the rise of remote and hybrid work, MyHub also offers seven digital-friendly onboarding ideas. These include sending a shout-out announcement via IM, ordering a lunch delivery, offering virtual tours, hosting an online scavenger hunt, using fun Zoom backgrounds, organizing a virtual happy hour, and arranging meet-and-greet sessions across departments. These ideas help remote employees feel connected and included right from the start.
50 Intranet Benefits You Need To Know About
In today’s digital workplace, effective communication and streamlined processes are paramount. The blog post from MyHub Intranet outlines 50 significant benefits of implementing an intranet, emphasizing its role in enhancing internal communication, fostering collaboration, and improving overall productivity.
Key advantages include stronger internal communication through centralized newsfeeds and multimedia capabilities, facilitating two-way communication via blogs and surveys, and personalized content delivery to keep employees engaged. Additionally, intranets serve as a single source of truth, aiding in quick information retrieval and efficient knowledge management.
By breaking down departmental silos and promoting teamwork through dedicated forums and project spaces, intranets not only streamline operations but also cultivate a cohesive organizational culture. Implementing an intranet like MyHub can lead to measurable improvements in employee engagement and operational efficiency.
10 Employee Appreciation Ideas On A Budget
Employee appreciation is a powerful tool for boosting morale, increasing engagement, and reducing turnover. However, many organizations believe that meaningful recognition requires a significant financial investment. In reality, small, thoughtful gestures can have a profound impact on employee satisfaction.
Implementing budget-friendly appreciation strategies, such as personalized thank-you notes, shout-outs during team meetings, or organizing casual lunch gatherings, can make employees feel valued without straining the company’s finances. These actions not only acknowledge individual contributions but also foster a culture of recognition within the organization.
By integrating regular appreciation practices into the workplace, companies can cultivate an environment where employees feel respected and motivated. This approach leads to improved performance, higher retention rates, and a more positive organizational culture.
Quality Assurance Methods: Maximize Performance With An Intranet
Maintaining consistent quality is vital for any business looking to meet customer expectations and build long-term success. This blog post dives into the fundamentals of quality assurance (QA), explaining its importance, distinguishing it from quality control (QC), and highlighting its role in customer satisfaction, brand reputation, and operational efficiency.
The article outlines the most effective quality assurance methods—including Six Sigma, benchmarking, process checklists, and ISO accreditation—and emphasizes how intranet technology can enhance their implementation. Through centralized documentation, real-time collaboration, integrated feedback tools, and digital checklists, intranets can simplify and scale QA systems across your organization.
It also explores key components of a successful QA strategy such as staff training, customer feedback integration, and data management. By using a cloud-based intranet solution, businesses can automate workflows, support continuous improvement, and ensure compliance—ultimately delivering a more reliable and refined experience for customers and teams alike.
Employee Engagement in HR: The Essential Guide!
Employee engagement is one of the most powerful drivers of organizational success, yet global studies reveal that only 15% of employees are actively engaged at work. This comprehensive guide explores how HR professionals can transform that statistic by leading meaningful engagement strategies. Starting with a clear definition—employee engagement as the emotional connection employees feel toward their work and company—the article outlines its direct impact on performance, customer satisfaction, and staff retention.
The post dives into the most influential engagement drivers: inspirational leadership, role clarity, alignment with business goals, and recognition. HR’s role is positioned as both strategic and operational—designing manager training programs, reshaping performance reviews, and embedding engagement in company culture. The guide emphasizes that engagement isn’t about expensive perks, but about meaningful recognition, transparent communication, and helping employees feel valued and empowered.
To close, the article outlines how HR can measure engagement through staff surveys, exit interviews, HR metrics, and intranet platforms. With the right tools and mindset, HR leaders can create a workplace where employees are motivated, loyal, and aligned with the company’s mission. MyHub’s intranet platform is highlighted as a practical tool to implement these strategies effectively.
CEO Blog: Mastering Communication with Staff and Clients
In today’s fast-paced business environment, effective communication from leadership is more crucial than ever. A CEO blog provides a powerful internal communication tool that connects employees directly with top leadership. By regularly publishing transparent and engaging content, CEOs can bridge gaps in understanding, strengthen trust, and cultivate a sense of inclusion across all levels of the organization.
Beyond simple messaging, a CEO blog also plays a vital role in reinforcing company values and culture. It creates a platform to celebrate achievements, explain strategic changes, and align the team with business objectives. With the added ability to invite two-way conversations via comments or polls, it becomes a dynamic channel that promotes openness and fosters collaboration.
To ensure long-term success, CEOs should focus on authenticity, consistency, and accessibility. Whether you’re sharing personal reflections or important company updates, an authentic voice resonates more deeply with staff and clients alike. Hosting your blog on the company intranet ensures easy access, while short, regular posts keep engagement high. The result? Stronger leadership presence, a more connected team, and a thriving organizational culture.