Unproductive, unhappy, zombie-like workers simply going through the motions – we all know low employee morale when we see it. However, recognizing it and knowing how to change, is entirely different. This ultimate definition takes you through all you need to know. We...
Effective communication is a critical component of everyday life, both in personal relationships and in the workplace. It allows us to share ideas, thoughts, and information with others in a clear and understandable way. There are various methods of communication,...
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‘Digitize to survive’ is a mantra often heard since Covid closed workplaces and forced business online. However, digital transformation is hardly a new idea. And while the pandemic has undoubtedly highlighted just how important it is to business growth, it’s still...
Most organizations are good at celebrating big wins. Land that killer deal or break company sales records, and the whole world knows. However, many companies are not so good at recognizing the small wins that, add up to sustained growth. Yet teams celebrating together...
We all know that internal communication has gotten a whole lot harder. With hybrid, fully remote, and on-the-go workers, keeping everyone in the loop is a labor worthy of Hercules. A communication matrix is a handy tool that makes the task a whole lot easier. Whether...
The drive to engage workers has had one perhaps unexpected benefit. Among the many other fantastic spinoffs, it has increased CEOs’ visibility. Chief executives have emerged from behind closed doors to mix and mingle with staff across the organization. From online...
Tackling complex problems, fostering creativity and nurturing collaborative solutions is universal in business today. The terms cooperation, coordination, and collaboration are often used interchangeably. However, collaboration refers to a higher level of joint...
Every HR professional worth their salt knows that building trust is the key to lasting success in teams. After all, you deal with the fallout from breakdowns in trust every day. Miscommunication, conflict, poor performance, and high turnover are just some of the...
Ever had a veteran employee leave only to discover you have a massive void? We have all been there. Whether it's retirement or resignation, a lot of company knowledge is walking out the door daily. Here’s the deal. According to the latest stats, 10,000 Baby Boomers...
Communication is easy. After all, you have been communicating all your life, no problem. And you are right. Communication is straightforward until you get it wrong. Misunderstanding, confusion, and even offense is the fallout when it breaks down. If you are looking to...
Your intranet launched with a hiss and a roar several months ago. Adoption rates started high but soon dwindled. The shift to remote working since the pandemic has highlighted the intranet’s effectiveness. But although more staff are using the platform’s tools, a...
Knowledge is power, so the old saying goes. But knowledge is only powerful if it’s shared. The Great Resignation is impacting companies worldwide. So, can you afford to have crucial company know-how walk out the door? A knowledge-sharing culture helps address this...
The good ol’ water cooler is the heart of many companies. It’s where we go to take a break, rehydrate and chat with our colleagues. However, the benefits of water cooler conversation go far beyond cementing social bonds and recharging our batteries. It also has a...
We all know that every great workforce needs great collaboration and communication – that’s a given. But today's workplaces look different. Connecting, collaborating, and communicating are challenging in hybrid teams. An enterprise social network (ESN) can help bridge...
Just like you say tomato and I say tomahto, intranet vs internet vs extranet are the same, right? Although the names sound similar and share several features, there are distinct differences between the platforms. Here we debunk some of the confusion and provide...
The average person spends a mind-blowing third of their lives at work. By contrast, we only spend a fraction of our time hanging out with family and friends. With so much time spent working, it’s fair to say it has a massive impact on our quality of life. Building a...
When it comes to performance reviews, employees often breathe a sigh of relief when the painful discussion is all over. If that’s you, then you are not alone. Research from Gartner shows 59 percent of workers think appraisals have no impact on their performance. It’s...
Love ’em or hate ’em, performance reviews are still one of the main tools for getting the best out of your people. These days, effective employee appraisals are not just about performance. They dig deeper into a worker’s motivation, productivity, and wellbeing. Done...
HR departments are the engine rooms for every business, but the goalposts are constantly changing. New rules and regulations, technology advances, and best practice guidance keep HR professionals on their toes. And it’s a full-time job keeping on top of the...
The ping of instant messages is now commonplace in businesses worldwide. Many of us already use instant messaging (IM) to connect with friends and family, and the total number of worldwide IM accounts has hit over 8.3 billion. So, it's no surprise the use of instant...
Your people are your best asset. We have heard the mantra so often that we have taken it for granted. But every successful business owner knows the company is only as good as the people who work there. So, it makes sense that looking after the needs of employees in...
Every manager dreams of leading cohesive teams that seamlessly work together to achieve company goals. But if you are a business owner or leader, you will know things don’t always go to plan. Even high-performing organizations sometimes face challenges in team...
It’s your own commercial or personal elevator pitch. You could be at a job interview, starting a new role, attending a networking event, or giving a presentation. A self-introduction explains who you are and what you do. It’s how you answer those tell me about...
What do Oprah Winfrey, Richard Branson, and Tom Brady have in common? They are all great communicators. Each has the ability to connect with an audience, engage and inspire. They can win over hearts and minds with their natural communication skills. You can bet that...
Ask the average manager or business owner about the benefits of an intranet, and the following usually spring to mind. Improved communications. Faster and easier access to information. Increased productivity and streamlined processes. These are all fantastic choices...
There’s a lot of truth in the old saying a little appreciation goes a long way. A post-it note left on a coworker’s desk from an appreciative colleague. Shout-outs on team chat. Birthday card greetings from the team. A thank-you email from the CEO. These simple...
We don’t need to tell you how critical communication is to your organization’s success. It’s the glue that binds all staff together. However, many businesses mistake information sharing for communication. You may have a cutting-edge CEO vlog and multi-media staff...
The collective knowledge of your people is perhaps your most valuable asset. And yet, a surprising number of businesses have no formalized process for transferring internal knowledge. A hastily arranged exit interview is often the only mechanism for capturing...
Your star employee can always be relied on. Self-starting, creative, and hard-working, she almost manages herself. However, lately, you have noticed a dip in performance. Complacency may have started to creep in along with sloppiness and a general lack of fire. You...
Fast, responsive, and relevant, instant messaging (IM) is a game-changer for many businesses. When collaboration and agile decision-making are vital, IM has much to offer companies. Once seen as the preserve of teenagers, IM has moved into the mainstream. And so, for...
