Do you know what your corporate culture looks and feels like to employees and customers? Do you know whether your workplace culture is helping you to achieve business goals or is it standing in the way? The truth is most of us don’t know the answers to these questions. You might have a vague notion
Having a strong employer brand can make a big difference when it comes to attracting and retaining the best talent in the marketplace. Companies with strong employer brands have no trouble when it comes to recruitment or indeed, customer retention – think Apple, Google or Lululemon Athletica. Employee profiles that shine a spotlight on your
Employee engagement means different things to different people. It’s an elusive concept which is why some organizations have struggled to embrace it whole-heartedly. Unlike other business terms like ‘accounts payable’, ‘outsourcing’ or ‘telecommuter’, there is no universally accepted definition of employee engagement. In this post, we provide a quick read definition of employee engagement. If
Employee engagement adds value to any organization. It can make a difference to the individual employee as well as the business as a whole. Get it right and the rewards on offer are significant: increased productivity, improved customer service, reduced staff turnover and fewer problems with staff sickness and absence. There’s a wealth of research
What does employee engagement mean to you? Is it just another fad? Maybe you think of it as a nice-to-have initiative if you have the time and resources? Or is employee engagement, as it should be, an integral part of your business operations, leadership and management? Certainly, the cause isn’t helped by the lack of
Are you looking to take the next step in your career? Or maybe you want to raise your professional profile? Perhaps you want to position yourself as an influencer or authority in your chosen industry? Whatever the case may be, developing a strong personal brand will be an important first step. And if you’re one
Most companies recognize that employee engagement is good for business. It’s logical that workers who have an emotional connection to their jobs and employers will put in more effort and be more productive. In fact, there’s plenty of research out there from big names like Gallup telling us that employee engagement has a direct impact
Richard Branson famously said that customers come second and employees first. And it’s certainly true that looking after employees can bring wider benefits to both the company and its clients. Happy, engaged employees tend to be more loyal and productive as well as providing superior customer service. Investing in employees, therefore, makes sound business sense.
Is your businesses guilty of letting important data on employee satisfaction simply walk out the door? Far from being a pointless exercise, exit interviews can provide essential insights into how your company is doing on the employee engagement front, and perhaps more importantly, what it needs to do to improve. So, rather than letting the
Is CSR just another fad or could there be something in it? That’s the question that many small to medium-sized businesses are grappling with. When internal resources both in terms of manpower and budgets are limited, is it worthwhile investing in CSR initiatives that will turn you into a good corporate citizen? Well, if CSR
Employee turnover costs US businesses $160 billion a year. And the average cost per hire for companies is $4,129. These are sobering statistics, especially in today’s highly competitive market where every dollar of expenditure counts. Getting the interview process right is one way you can impact on your bottom line. Not only will your spending
Today’s highly competitive, globalized economy means that for many businesses it’s getting harder and harder to attract and retain skilled employees. Once upon a time a competitive salary plus a few extra perks like a company vehicle or subsidized gym membership was all you needed to tempt the best people to come and work for
Onboarding, or the process of inducting and assimilating a new employee into a company, is a critical task for organizations. Making sure that your new employee feels part of the business and is up and running as quickly as possible will impact on their productivity and improve your overall staff retention rates. Get the process
Employee surveys, employee engagement questionnaires, staff questionnaires or employee satisfaction surveys – call them what you will, but the end result is the same. The fact is, employee surveys are a great tool for harvesting feedback from staff and are a sure-fire way to increase employee engagement in your business. And everyone knows that engaged
Mention the phrase ‘New Year’s Resolutions’ and most of us automatically think of personal goals like getting fit, taking up a hobby or spending more time with the family. The New Year is certainly a time for reflection and new beginnings; however, it’s just as important to review progress and set goals for your small
Managing workplace safety and health is often a major headache for businesses. Ensuring compliance as well as monitoring and reporting back to the authorities is a time consuming and laborious process. A company intranet, however, can make it a simplified, more manageable and transparent procedure. Rather than having to wade through mountains of paperwork, the
Do you feel as though your contributions are being undervalued by your employer? Are your peers earning more money than you? Do you believe you’re not being paid as much as you deserve? If the answers to these questions are yes, then what’s the best way to broach the subject of a pay rise with
In the depths of a long cold winter, working from home can seem like a tantalizing prospect. Imagine being able to roll out of bed at 8 am and still be at your desk by 8.15am. Or how about rather than groveling to the boss for a few hours off, having the opportunity to schedule
In today’s competitive marketplace, any advantage you can muster over the competition is worth investigating, right? Employee motivation and knowing how to get the best out of your workforce is one of those areas that can yield quite significant gains and yet it’s a poorly understood and under-utilized area of management. At best most companies
Squeezed between old school Baby Boomers and tech-savvy Millennials, Generation X is an oft-forgotten generation. Nowhere is this truer than in the workplace, where Generation X struggles to stay engaged in an era of heated political debate, rapidly changing technology, and information overload. If you are looking for ways to re-engage your Generation X employees, here