Do Internal Communications Help Or Hinder Your Business?
Internal communications have taken on a new level of importance in the post-pandemic workplace. With the rise of remote work and hybrid teams, effective communication has become critical to business success. However, managing communications across distributed teams and multiple channels can be a daunting challenge. As a result, many organizations are rethinking their internal communications strategy from the ground up. To support your efforts, we’ve compiled our top 10 internal communication examples to inspire and guide your approach.
In this article, we simplify the complex world of internal communications. You’ll discover ten real-world examples showing how modern businesses are successfully keeping their teams informed, aligned, and connected in 2025’s digital workplace.
What Is Internal Communication in 2025?
Internal communication refers to all interactions that occur between employees within a company, whether through formal channels or casual conversations. It’s the glue that binds your workforce together and ensures everyone is working toward common goals.
Formal internal communication includes structured content like corporate messaging, industry news, CEO announcements, and company-wide updates. These communications often come from leadership and are designed to inform and inspire.
On the other hand, informal internal communication covers day-to-day interactions, like impromptu Slack messages, casual chats, or quick check-ins, that help resolve issues and build team rapport.
Two Core Types of Internal Communication
Internal communications generally fall into two main categories: informational and transactional.
- Informational communications are top-down messages that share company vision, culture, goals, and operational updates. They provide clarity and help employees understand the bigger picture.
- Transactional communications support two-way interactions like cross-functional collaboration, brainstorming sessions, and collaborative decision-making.
Some internal communication activities blend both categories. A perfect example is employee onboarding, which combines the delivery of critical information with interactive tasks and feedback loops.
Internal Communication Challenges in the Remote Era
Gone are the days when team members could simply walk over to a colleague’s desk to ask a question. In 2025, distributed teams, flexible work arrangements, and a growing reliance on freelancers and contractors have made internal communication management significantly more complex.
And if you’re wondering whether it’s worth the investment, consider this eye-opening data point: According to Gallup, 74% of employees feel they miss out on important company news. That statistic was recorded pre-Covid, so the current percentage may be even higher.
This gap in communication can lead to disengagement, misalignment, and lost productivity. The solution? An intentional, streamlined, and employee-centric internal communication strategy.
Top 10 Internal Communication Examples
So, what does effective internal communication look like today? To help you evaluate and enhance your current approach, here are ten impactful internal communication examples being used by forward-thinking companies. Each example demonstrates how to keep employees informed, involved, and inspired, regardless of where they work.
10 Powerful Internal Communication Examples for 2025
1. Visible Leadership
Internal communications play a crucial role in increasing the visibility and accessibility of senior leadership. In today’s remote-first environment, where in-person meetings and conferences are limited, executives are turning to digital tools to connect with their workforce.
Many forward-thinking organizations now leverage CEO blogs and vlogs to foster open dialogue. Blogs invite two-way conversations, encouraging employees to comment and provide feedback. Meanwhile, video messages from leadership can boost morale and humanize corporate messaging, particularly for isolated remote employees.
According to a recent Ragan survey, 75% of employees are more likely to engage with video than written text, making this format essential for impactful internal communications.
2. Digital Onboarding Experiences
Employee onboarding is a prime example of internal communications in action. It’s the process through which new hires are introduced to the company’s mission, culture, and operational workflows. Clear, accessible communication during onboarding sets the tone for long-term engagement and productivity.
In 2025, digital onboarding is the norm. A dedicated intranet hub contains everything recruits need: digital forms, SOPs, FAQs, explainer videos, and culture-focused content like welcome messages, podcasts, and team introductions. This streamlined approach ensures a consistent onboarding experience regardless of location.
Managers track onboarding progress through built-in tools, while employees test their knowledge via quizzes and surveys. Online employee directories help new hires connect with colleagues, promoting a sense of community from day one.
3. Communicating Company Goals and Objectives
Aligning your workforce with company goals and objectives is one of the most critical tasks of internal communication. Yet, a Deloitte study shows that only 23% of executives believe their organizations do this effectively.
The company intranet serves as a central hub for communicating strategic priorities. With universal access, all employees receive consistent updates simultaneously, minimizing rumors and reducing misinformation. Storytelling techniques, such as employee spotlights or “day in the life” video segments, bring company goals to life in relatable ways.
Supplement this with staff surveys and instant polls to gauge understanding and uncover gaps in communication. Interactive sessions like “lunch and learns” further promote alignment by encouraging open discussion around shared objectives.
4. Real-Time Agile Decision-Making
In today’s fast-paced business environment, agile decision-making is a competitive advantage. Internal communications must support quick, seamless collaboration between teams and departments.
Tools like instant messaging empower real-time conversations that resolve simple issues quickly. A survey revealed that 66% of employees found messaging apps streamlined communication, reduced email clutter, and improved productivity. Unlike email, instant messages feel informal and encourage immediate responses, perfect for fast decision-making.
Intranet-integrated chat tools further enhance this by providing visibility into online status and activity. For distributed teams, this functionality keeps collaboration flowing even across different time zones.
5. Personalized News Feeds and Targeted Communication
Modern internal communications embrace personalization to cut through information overload. Employees expect the same tailored experience they receive from social media, and segmented internal news feeds help deliver just that.
With a personalized intranet, messages can be filtered by team, department, location, or job role. This ensures that employees receive relevant, engaging updates without being overwhelmed by irrelevant content.
Chat platforms with custom #channels further enhance targeting. Staff can subscribe to interest-based streams like #marketinginsights or #customersuccess, alongside team-specific feeds. This not only boosts engagement but also reinforces a culture of open knowledge sharing.
6. Clear & Transparent Crisis Communication
The importance of crisis communication was spotlighted during the pandemic. With the sudden shift to remote work, constantly evolving regulations, and new business models, the need for clear and transparent communication became non-negotiable.
Today, businesses must be equipped with robust internal communication strategies that can handle large-scale disruptions, whether it’s a global health crisis, natural disaster, cyberattack, or economic upheaval.
Modern internal communication tools include instant alerts via team chat, live virtual town halls, and updates through internal social media platforms. These tools help ensure transparency, promote trust, and maintain organizational cohesion in uncertain times.
7. Encouraging Social Communication To Combat Isolation
Up to 20 percent of remote employees experience loneliness and disconnection. In a digital work environment, fostering social interaction is vital for maintaining morale, motivation, and mental well-being.
Enter social intranets, platforms designed around people and workplace culture. These systems offer interactive features like team walls, tags, @mentions, discussion forums, and even casual channels like #timeout for virtual coffee breaks.
Worried about productivity? You shouldn’t be. According to the McKinsey Global Institute, well-managed social engagement tools reduce costs and improve team efficiency.
8. Boosting Collaboration & Teamwork
Internal communication tools are essential for effective collaboration and joint working, especially when teams are distributed across multiple locations or time zones.
Solutions like secure project workspaces, team collaboration software, and video conferencing platforms support real-time idea sharing and seamless workflow execution. Intranets also allow for shared document repositories, project timelines, and task tracking, making virtual teamwork easier than ever.
A recent study revealed that poor collaboration can waste over 20 hours per team per month. Investing in better communication tools directly improves productivity and project outcomes.
9. Promoting Multi-Directional Communication
Historically, internal communications flowed top-down. But in 2025, leading organizations are embracing multi-directional communication to break down departmental silos and empower employees.
Interactive tools now allow staff to comment on, share, and like internal content. Regular live Q&A sessions with executives foster transparency, while instant messaging and discussion forums encourage cross-functional collaboration.
The result? Employees feel heard, engaged, and more connected to the company’s mission and values.
10. Leveraging Staff Surveys & Pulse Checks
Not everyone feels comfortable offering feedback publicly. That’s where employee surveys and pulse checks come in. These tools provide a safe and anonymous way for staff to share honest opinions and suggestions.
Today’s organizations use quick polls and snap surveys to gather insights on everything from new branding to employee well-being. These short, focused questionnaires avoid survey fatigue and deliver high response rates, making them a crucial component of modern internal communication.
Key Takeaways: Internal Communications Examples That Work
Responsive, flexible, and personalized, these are the pillars of effective internal communication in 2025. Are your internal strategies up to the challenge?
From crisis response and social interaction to collaboration, feedback loops, and transparency, internal communications serve as the connective tissue of any organization. Done right, they foster trust, boost engagement, and drive performance.
MyHub’s cloud intranet software helps businesses around the world create a centralized hub for all internal communications. Whether your team is in-office or remote, MyHub offers user-friendly tools to keep your people connected, informed, and productive.
Try it for yourself with a free demo or a 14-day no-obligation trial.
FAQ Section
Why is internal communication important in the workplace?
Internal communication ensures that all employees are informed, aligned with company goals, and engaged in their work. It fosters transparency, builds trust, and enhances collaboration across teams.
What are some effective internal communication tools?
Effective tools include company intranets, instant messaging platforms, internal newsletters, employee surveys, and internal podcasts. These tools facilitate timely information sharing and encourage employee participation
How can companies improve their internal communication strategies?
Companies can improve by promoting visible leadership, encouraging two-way communication, leveraging technology for real-time updates, and regularly seeking employee feedback to refine their communication approaches.
