Your star employee can always be relied on. Self-starting, creative, and hard-working, she almost manages herself. However, lately, you have noticed a dip in performance. Complacency, sloppiness and a general lack of fire, have started to creep in. And you don’t know...
What started as a pandemic-enforced shift has become standard practice: Fully remote and partly remote working are here to stay. According to Upwork, 32.6 million Americans will work remotely by 2025. While many employers adapted on the hoof, two years post-pandemic...
If you thought bullying was confined to the playground, it's time to think again. Described as an office cancer by some commentators, incidents of workplace bullying are increasing, creating a toxic work environment. According to data from the Workplace Bullying...
Dubbed an office cancer by some commentators, workplace harassment and bullying are on the rise. According to one global survey, almost 23 percent of workers have experienced harassment and violence. And the impacts on staff and organizations are extensive and wide...
Office managers wear many hats and juggle multiple tasks all at once. It's a full-on role that's crucial to the smooth running of pretty much everything. They are the go-to person, whether scheduling meetings, organizing events, ordering supplies, or arranging travel....
What started in late 2020 with a rapid explosion of pandemic-flamed turnover rapidly grew to be a long-lasting phenomenon. Dubbed the Great Resignation, it's still affecting all industries and job categories. Employee retention is now a hot topic across the globe. And...
The pandemic-led tsunami of the so-called Great Resignation is still rumbling along. In the past year, more than 4 million Americans quit their jobs every month. There's no doubt employees are restless. Furthermore, the impact of employee churn is made worse by the...
Unproductive, unhappy, zombie-like workers simply going through the motions – we all know low employee morale when we see it. However, recognizing it and knowing how to change, is entirely different. This ultimate definition takes you through all you need to know. We...
Once upon a time, a good salary plus a few perks like company vehicles or gym membership was all it took. Nowadays, attracting and retaining the best people in the hybrid workforce is not so straightforward. If you want to avoid the domino effect of the Great...
Every manager knows how frustrating it is when your carefully crafted work schedule falls over because someone fails to show up. Life happens – you get that. Whether it’s an emergency or illness, sometimes employees can’t get to work. But when your staffer doesn’t let...
If your organization is serious about making a real difference to employee engagement, an action plan is perfect for getting started. Less than one-third of US workers feel engaged in the workplace, and the time to act is now. Businesses with high engagement report...
Breakups are never easy. However, employee churn is inevitable and how you handle the process impacts the rest of your workforce and brand reputation. And while most companies have robust onboarding systems, things are often a bit loose when it comes to offboarding....
Defining objectives and setting goals are part and parcel of every business. After all, you would never dream of leading your sales team without a clear set of targets. Similarly, quality control measures swiftly resolve defects in your manufacturing processes....
The good ol’ water cooler is the heart of many companies. It’s where we go to take a break, rehydrate and chat with our colleagues. However, the benefits of water cooler conversation go far beyond cementing social bonds and recharging our batteries. It also has a...
Every manager dreams of leading cohesive teams that seamlessly work together to achieve company goals. But if you are a business owner or leader, you will know things don’t always go to plan. Even high-performing organizations sometimes face challenges in team...
Negative, grumpy, and complaining. Everyone has a story to tell about working with a difficult colleague. The tough task of handling workers with poor attitudes falls to managers and HR professionals. Often that task is made all the trickier because these staffers are...
Low morale, stress, burnout, and conflict. When a bad leader is in control, there are often distressing consequences for team members. And the outcomes are just as devastating for the organization. Decreased productivity, staff turnover, and unhappy customers are just...
When it comes to HR metrics, like many others, your business probably focuses on employee turnover. That’s the number that really counts, right? After all, recruiting and onboarding new talent costs money. You may think there’s not much you can do about employee...
Bestselling author and business guru Patrick Lencioni’s seminal book The Truth About Employee Engagement was first published in 2015. And it’s still a must-read for anyone interested in employee engagement and the impact disengaged employees have on organizations. The...
What does employee engagement mean to you? Is it just another fad? Maybe you think of it as a nice-to-have initiative if you have the time and resources? Or is employee engagement, as it should be, an integral part of your business operations, leadership and...
Employee engagement makes good business sense, right? After all, it's logical that employees who feel involved, informed, and connected to your business are more committed and productive. Gallup has been telling us that for years. However, when staff work from home in...
Let’s face it, millennials often get bad press. According to the media, they are lazy, entitled, job hoppers that are easily distracted by technology. Defined as those born in the 1980s and 1990s, millennials now make up the largest group of working adults in the US...
Do you know what your corporate culture looks and feels like to employees and customers? Do you know whether your workplace culture is helping you to achieve business goals or is it standing in the way? The truth is most of us don’t know the answers to these...
Employee engagement means different things to different people. It’s an elusive concept which is why some organizations have struggled to embrace it whole-heartedly. Unlike other business terms like ‘accounts payable’, ‘outsourcing’ or ‘telecommuter’, there is no...
Employee engagement adds value to any organization. It can make a difference to the individual employee as well as the business as a whole. Get it right and the rewards on offer are significant: increased productivity, improved customer service, reduced staff turnover...
Employee engagement isn’t just a passing fad or a nice to do if you can type of initiative. The truth is employee engagement is one of the major contributors to business success. Really? I hear you say. Can it possibly make that much difference? And the simple answer...
Employee surveys, employee engagement questionnaires, staff questionnaires or employee satisfaction surveys – call them what you will, but the end result is the same. The fact is, employee surveys are a great tool for harvesting feedback from staff and are a sure-fire...
Squeezed between old school Baby Boomers and tech-savvy Millennials, Generation X is an oft-forgotten generation. Nowhere is this truer than in the workplace, where Generation X struggles to stay engaged in an era of heated political debate, rapidly changing...
Most businesses recognize at some level that employee engagement is a good idea. It’s logical that a happy and involved employee is also a more productive one. However, research from Gallup suggests that even though most companies appreciate the importance of employee...
Business confidence has been at a high for some time now. However, if you look off-shore, there are starting to be some global signs that a downturn may be coming. It’s not all ‘doom and gloom’ though – in fact, there’s a way that you can ensure that you ride the wave...