Defining objectives and setting goals are part and parcel of every business. After all, you would never dream of leading your sales team without a clear set of targets. Similarly, quality control measures swiftly resolve defects in your manufacturing processes....
The good ol’ water cooler is the heart of many companies. It’s where we go to take a break, rehydrate and chat with our colleagues. However, the benefits of water cooler conversation go far beyond cementing social bonds and recharging our batteries. It also has a...
When it comes to performance reviews, employees often breathe a sigh of relief when the painful discussion is all over. If that’s you, then you are not alone. Research from Gartner shows 59 percent of workers think appraisals have no impact on their performance. It’s...
Love ’em or hate ’em, performance reviews are still one of the main tools for getting the best out of your people. These days, effective employee appraisals are not just about performance. They dig deeper into a worker’s motivation, productivity, and wellbeing. Done...
Your people are your best asset. We have heard the mantra so often that we have taken it for granted. But every successful business owner knows the company is only as good as the people who work there. So, it makes sense that looking after the needs of employees in...
Giving and receiving criticism is part and parcel of every workplace. After all, it’s crucial for improving performance and developing employees’ skills and abilities. However, constructive feedback is one thing, and destructive criticism is an entirely different...
Negative, grumpy, and complaining. Everyone has a story to tell about working with a difficult colleague. The tough task of handling workers with poor attitudes falls to managers and HR professionals. Often that task is made all the trickier because these staffers are...
Low morale, stress, burnout, and conflict. When a bad leader is in control, there are often distressing consequences for team members. And the outcomes are just as devastating for the organization. Decreased productivity, staff turnover, and unhappy customers are just...
When it comes to HR metrics, like many others, your business probably focuses on employee turnover. That’s the number that really counts, right? After all, recruiting and onboarding new talent costs money. You may think there’s not much you can do about employee...
Tesla sues employee for stealing software code’ proclaimed a recent CNBC headline. Employee theft is indeed on the rise, costing US businesses a whopping $110 million per day. And while most workers are trustworthy, it just takes one rogue individual to have a...
Employee empowerment, employee engagement, employee motivation: There are so many terms bandied around nowadays that you would be forgiven for feeling confused. What do they all mean in the real world? And how do they affect your business? The truth is they are all...
Your star employee can always be relied on. Self-starting, creative, and hard-working, she almost manages herself. However, lately, you have noticed a dip in performance. Complacency may have started to creep in along with sloppiness and a general lack of fire. You...
My boss doesn’t communicate, this can be very frustrating. But did you also know it can also be costly both to you and the business? According to data from Gallup, only 13 percent of employees strongly agree their company’s leadership communicates effectively with the...
Let’s face it, millennials often get bad press. According to the media, they are lazy, entitled, job hoppers that are easily distracted by technology. Defined as those born in the 1980s and 1990s, millennials now make up the largest group of working adults in the US...
In the middle of a raging pandemic, developing a company vision statement is probably low down on the to-do list. As the global economic recession continues, there are undoubtedly lots of important tasks demanding your attention. However, a company vision statement...
Up until recently, people who work from home seemed to be a minority group. But following the outbreak of Covid-19, the world's largest experiment of remote working is underway. For both employees and managers, this new working arrangement has been thrust upon them...
Employee engagement adds value to any organization. It can make a difference to the individual employee as well as the business as a whole. Get it right and the rewards on offer are significant: increased productivity, improved customer service, reduced staff turnover...
Today’s highly competitive, globalized economy means that for many businesses it’s getting harder and harder to attract and retain skilled employees. Once upon a time a competitive salary plus a few extra perks like a company vehicle or subsidized gym membership was...
Mention the phrase ‘New Year’s Resolutions’ and most of us automatically think of personal goals like getting fit, taking up a hobby or spending more time with the family. The New Year is certainly a time for reflection and new beginnings; however, it’s just as...
