The pandemic-led tsunami of the so-called Great Resignation is still rumbling along. In the past year, more than 4 million Americans quit their jobs every month. There's no doubt employees are restless. Furthermore, the impact of employee churn is made worse by the...
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‘Digitize to survive’ is a mantra often heard since Covid closed workplaces and forced business online. However, digital transformation is hardly a new idea. And while the pandemic has undoubtedly highlighted just how important it is to business growth, it’s still...
The drive to engage workers has had one perhaps unexpected benefit. Among the many other fantastic spinoffs, it has increased CEOs’ visibility. Chief executives have emerged from behind closed doors to mix and mingle with staff across the organization. From online...
Once upon a time, a good salary plus a few perks like company vehicles or gym membership was all it took. Nowadays, attracting and retaining the best people in the hybrid workforce is not so straightforward. If you want to avoid the domino effect of the Great...
If you played the children’s game telephone, you know how easy it is for messages to get distorted as they pass from person to person. Imagine then the devastating consequences if you were relaying company-critical information. Misunderstanding, falsehoods, and a...
Defining objectives and setting goals are part and parcel of every business. After all, you would never dream of leading your sales team without a clear set of targets. Similarly, quality control measures swiftly resolve defects in your manufacturing processes....
When it comes to performance reviews, employees often breathe a sigh of relief when the painful discussion is all over. If that’s you, then you are not alone. Research from Gartner shows 59 percent of workers think appraisals have no impact on their performance. It’s...
Love ’em or hate ’em, performance reviews are still one of the main tools for getting the best out of your people. These days, effective employee appraisals are not just about performance. They dig deeper into a worker’s motivation, productivity, and wellbeing. Done...
HR departments are the engine rooms for every business, but the goalposts are constantly changing. New rules and regulations, technology advances, and best practice guidance keep HR professionals on their toes. And it’s a full-time job keeping on top of the...
Giving and receiving criticism is part and parcel of every workplace. After all, it’s crucial for improving performance and developing employees’ skills and abilities. However, constructive feedback is one thing, and destructive criticism is an entirely different...
Negative, grumpy, and complaining. Everyone has a story to tell about working with a difficult colleague. The tough task of handling workers with poor attitudes falls to managers and HR professionals. Often that task is made all the trickier because these staffers are...
What do Oprah Winfrey, Richard Branson, and Tom Brady have in common? They are all great communicators. Each has the ability to connect with an audience, engage and inspire. They can win over hearts and minds with their natural communication skills. You can bet that...
When it comes to HR metrics, like many others, your business probably focuses on employee turnover. That’s the number that really counts, right? After all, recruiting and onboarding new talent costs money. You may think there’s not much you can do about employee...
Ask the average manager or business owner about the benefits of an intranet, and the following usually spring to mind. Improved communications. Faster and easier access to information. Increased productivity and streamlined processes. These are all fantastic choices...
There’s a lot of truth in the old saying a little appreciation goes a long way. A post-it note left on a coworker’s desk from an appreciative colleague. Shout-outs on team chat. Birthday card greetings from the team. A thank-you email from the CEO. These simple...
Tesla sues employee for stealing software code’ proclaimed a recent CNBC headline. Employee theft is indeed on the rise, costing US businesses a whopping $110 million per day. And while most workers are trustworthy, it just takes one rogue individual to have a...
We don’t need to tell you how critical communication is to your organization’s success. It’s the glue that binds all staff together. However, many businesses mistake information sharing for communication. You may have a cutting-edge CEO vlog and multi-media staff...
Want to build stronger relationships with existing and potential customers 24/7? It’s a no-brainer, right? Increasingly, businesses wanting to get ahead are looking to branded online communities to build those essential connections. But how do you get started? Here we...
Bestselling author and business guru Patrick Lencioni’s seminal book The Truth About Employee Engagement was first published in 2015. And it’s still a must-read for anyone interested in employee engagement and the impact disengaged employees have on organizations. The...
It’s performance review season and you’re feeling under pressure. You have several staff members reporting to you and what with all the other priorities you have, finding the time to prepare, let alone strike the right balance between positive and negative feedback,...
Let’s be honest, who doesn’t look forward to a long weekend. A chance to spend quality time with family, run some errands, or catch up on Netflix, what’s not to like? Imagine, then, if a 4-day week was introduced in your workplace, how cool would that be. Flexible...
Your star employee can always be relied on. Self-starting, creative, and hard-working, she almost manages herself. However, lately, you have noticed a dip in performance. Complacency may have started to creep in along with sloppiness and a general lack of fire. You...
Completing a self-evaluation as part of the performance review process is something most of us dread. No matter how many times you have been there before, it doesn’t get easier, right? Bragging about your achievements rarely comes naturally to most people. And...
My boss doesn’t communicate, this can be very frustrating. But did you also know it can also be costly both to you and the business? According to data from Gallup, only 13 percent of employees strongly agree their company’s leadership communicates effectively with the...
How To Select The Right Communications Channels Organizational communication channels are the mediums used by organizations to convey information and messages to each other. One thing for sure is there’s no shortage of communication channels to choose from. Advances...
The Cost Of Poor Organizational Communication Various studies have tried to put a dollar figure on the cost of poor organizational communication. According to SHRM, this could be as much as $62.4 billion per year. And another study reports that 56 percent of project...
Organizational communication used to be so simple. Back in the day, the whole workforce could comfortably fit in the board room for a meeting. And cross-team collaboration was easy when colleagues were just across the hall. Fast forward five years, and it's a...
Even in our highly computerized and technology-driven workplaces, we still seem to spend an awful lot of time in meetings. Most employees attend an incredible 62 meetings a month. Now that’s a lot of time spent talking and not actually doing! And so we all need to ask...
How many of us have been involved in an interview process where there has been some disagreement amongst panel members and an inability to reach a consensus on the best candidate? This is a common problem that has its roots in poor preparation and an inconsistent...
Employee engagement makes good business sense, right? After all, it's logical that employees who feel involved, informed, and connected to your business are more committed and productive. Gallup has been telling us that for years. However, when staff work from home in...