You’ve by now settled on an appropriate intranet platform for your organization having considered the different types of solutions available, the costs, the problems it will solve and various security considerations. The next step is to further engage with relevant stakeholders within your organization in order to get the intranet project formally started with the support of the business and make sure that your the project is a success.
Intranet Steering Group
Setting up a cross-departmental intranet steering group is a good starting point. Membership should include representation from all levels and departments within the business as well as a senior manager or board member to ensure the group has sufficient authority to get the job done. The group will have a number of responsibilities including the following:
agreeing the aims and objectives for the intranet bearing in mind the pain points that the intranet is being set up to resolve
identifying the company culture
devising the brand requirements
setting the overall tone for the intranet – whether your brand and style is more formal or informal in tone
consulting and involving staff in the key functions that need to be included
developing an initial sitemap for the intranet.
Initial Things To Consider
It’s very hard to start off with a blank piece of paper and so to guide the workings of the group we’ve developed a checklist to help focus your attention. These are the key principles that you need to be aware of from the outset and which will guide your planning:
Keep It Simple
The best intranets are the ones that a follow a simple, uncluttered look.
Straightforward, everyday language is a must as is the use of images, diagrams and video to give your intranet visual appeal and variety.
Easy To Use
An overly complicated intranet will simply not get used by staff members. When designing your intranet think like the typical site user and make it as simple and intuitive as possible.
Branding, Colors & Fonts
You will want your intranet to reflect your existing company image and to be in keeping with your public-facing internet site.
Having an intranet site that is mobile responsive is an absolute must in today’s digital workplace and especially if you have a large number of remote workers or your staff are often out of the office and on the road.