If you played the children’s game telephone, you know how easy it is for messages to get distorted as they pass from person to person. Imagine then the devastating consequences if you were relaying company-critical information. Misunderstanding, falsehoods, and a...
HR is the beating heart of every business, connecting management and staff. Get HR comms right, and the whole organization thrives. Impacting employee engagement, morale, and productivity, plus much more, HR communications are vital to business success. However,...
Communication is easy. After all, you have been communicating all your life, no problem. And you are right. Communication is straightforward until you get it wrong. Misunderstanding, confusion, and even offense is the fallout when it breaks down. If you are looking to...
Your intranet launched with a hiss and a roar several months ago. Adoption rates started high but soon dwindled. The shift to remote working since the pandemic has highlighted the intranet’s effectiveness. But although more staff are using the platform’s tools, a...
We all know that every great workforce needs great collaboration and communication – that’s a given. But today's workplaces look different. Connecting, collaborating, and communicating are challenging in hybrid teams. An enterprise social network (ESN) can help bridge...
We don’t need to tell you how much the communications landscape has changed. With remote and hybrid working, social media, and digital technology, communication is different even from five years ago. The old favorite all-staff email probably no longer hits the mark....
Missed deadlines. Long, messy email threads. Disagreements and mistrust. No idea of who is doing what. We all know poor team interaction when we see it. However, when it comes to defining good team communication, we sometimes struggle to find the words. Yes, it’s...
Every manager dreams of leading cohesive teams that seamlessly work together to achieve company goals. But if you are a business owner or leader, you will know things don’t always go to plan. Even high-performing organizations sometimes face challenges in team...
You may think that corporate communication is just about big companies and large multinationals. However, corporate communication is vital to success, no matter the size of your business. Corporate communication is critical, whether it’s brand identity, engaging with...
Low morale, stress, burnout, and conflict. When a bad leader is in control, there are often distressing consequences for team members. And the outcomes are just as devastating for the organization. Decreased productivity, staff turnover, and unhappy customers are just...
It’s your own commercial or personal elevator pitch. You could be at a job interview, starting a new role, attending a networking event, or giving a presentation. A self-introduction explains who you are and what you do. It’s how you answer those tell me about...
What do Oprah Winfrey, Richard Branson, and Tom Brady have in common? They are all great communicators. Each has the ability to connect with an audience, engage and inspire. They can win over hearts and minds with their natural communication skills. You can bet that...
There’s a lot of truth in the old saying a little appreciation goes a long way. A post-it note left on a coworker’s desk from an appreciative colleague. Shout-outs on team chat. Birthday card greetings from the team. A thank-you email from the CEO. These simple...
We don’t need to tell you how critical communication is to your organization’s success. It’s the glue that binds all staff together. However, many businesses mistake information sharing for communication. You may have a cutting-edge CEO vlog and multi-media staff...
How To Select The Right Communications Channels Organizational communication channels are the mediums used by organizations to convey information and messages to each other. One thing for sure is there’s no shortage of communication channels to choose from. Advances...
The Cost Of Poor Organizational Communication Various studies have tried to put a dollar figure on the cost of poor organizational communication. According to SHRM, this could be as much as $62.4 billion per year. And another study reports that 56 percent of project...
Organizational communication used to be so simple. Back in the day, the whole workforce could comfortably fit in the board room for a meeting. And cross-team collaboration was easy when colleagues were just across the hall. Fast forward five years, and it's a...
Every business leader knows that good communication, both internal and external, is essential to success. However, while companies often spend big budgets on customer-facing communications, inter-office communication tools are still dominated by a 30-year-old...
Internal Communications has become one of the most important foundation strategies for every top-performing small business. So, in 2020, what’s happening in the world of internal communications trends - and what do you need to know when reviewing your communications...
