First coined by DWG in 2009, back then the term digital workplace was new and exciting. Organizations were tentatively embracing the cloud, setting up intranets, and jumping on the Yammer bandwagon. Fast forward several years and one pandemic later, and it’s a...
If you played the children’s game telephone, you know how easy it is for messages to get distorted as they pass from person to person. Imagine then the devastating consequences if you were relaying company-critical information. Misunderstanding, falsehoods, and a...
HR is the beating heart of every business, connecting management and staff. Get HR comms right, and the whole organization thrives. Impacting employee engagement, morale, and productivity, plus much more, HR communications are vital to business success. However,...
It’s official – recruitment and retention have gotten a whole lot harder. That’s the bottom-line impact of the Great Resignation currently affecting global businesses of all shapes and sizes. And when it comes to taking action, the employee life cycle is a valuable...
If your organization is serious about making a real difference to employee engagement, an action plan is perfect for getting started. Less than one-third of US workers feel engaged in the workplace, and the time to act is now. Businesses with high engagement report...
Communication is easy. After all, you have been communicating all your life, no problem. And you are right. Communication is straightforward until you get it wrong. Misunderstanding, confusion, and even offense is the fallout when it breaks down. If you are looking to...
Breakups are never easy. However, employee churn is inevitable and how you handle the process impacts the rest of your workforce and brand reputation. And while most companies have robust onboarding systems, things are often a bit loose when it comes to offboarding....
We don’t need to tell you the future of work is hybrid. Countless surveys like Prudential’s Pulse of the American Worker Survey have confirmed what we already know. Sixty-eight percent of all workers say a hybrid workplace model is ideal. However, connected work...
We all know that every great workforce needs great collaboration and communication – that’s a given. But today's workplaces look different. Connecting, collaborating, and communicating are challenging in hybrid teams. An enterprise social network (ESN) can help bridge...
The average person spends a mind-blowing third of their lives at work. By contrast, we only spend a fraction of our time hanging out with family and friends. With so much time spent working, it’s fair to say it has a massive impact on our quality of life. Building a...
We don’t need to tell you how much the communications landscape has changed. With remote and hybrid working, social media, and digital technology, communication is different even from five years ago. The old favorite all-staff email probably no longer hits the mark....
HR departments are the engine rooms for every business, but the goalposts are constantly changing. New rules and regulations, technology advances, and best practice guidance keep HR professionals on their toes. And it’s a full-time job keeping on top of the...
The ping of instant messages is now commonplace in businesses worldwide. Many of us already use instant messaging (IM) to connect with friends and family, and the total number of worldwide IM accounts has hit over 8.3 billion. So, it's no surprise the use of instant...
Missed deadlines. Long, messy email threads. Disagreements and mistrust. No idea of who is doing what. We all know poor team interaction when we see it. However, when it comes to defining good team communication, we sometimes struggle to find the words. Yes, it’s...
Whether you work in a fast-food outlet or as an executive in a multinational, chances are you will encounter organizational politics. This issue often gets a bad rap. Most of us automatically think of backstabbing, brown-nosing and self-serving schmoozing. We can all...
Negative, grumpy, and complaining. Everyone has a story to tell about working with a difficult colleague. The tough task of handling workers with poor attitudes falls to managers and HR professionals. Often that task is made all the trickier because these staffers are...
You may think that corporate communication is just about big companies and large multinationals. However, corporate communication is vital to success, no matter the size of your business. Corporate communication is critical, whether it’s brand identity, engaging with...
It’s your own commercial or personal elevator pitch. You could be at a job interview, starting a new role, attending a networking event, or giving a presentation. A self-introduction explains who you are and what you do. It’s how you answer those tell me about...
More and more of us are using instant messaging to communicate in our personal lives. An incredible 7.7 billion are signed up for Facebook Messenger, Skype, or WhatsApp, to name just a few. Not surprisingly, businesses also recognize the value of instant messaging -...
Fast, responsive, and relevant, instant messaging (IM) is a game-changer for many businesses. When collaboration and agile decision-making are vital, IM has much to offer companies. Once seen as the preserve of teenagers, IM has moved into the mainstream. And so, for...
My boss doesn’t communicate, this can be very frustrating. But did you also know it can also be costly both to you and the business? According to data from Gallup, only 13 percent of employees strongly agree their company’s leadership communicates effectively with the...
How To Select The Right Communications Channels Organizational communication channels are the mediums used by organizations to convey information and messages to each other. One thing for sure is there’s no shortage of communication channels to choose from. Advances...
The Cost Of Poor Organizational Communication Various studies have tried to put a dollar figure on the cost of poor organizational communication. According to SHRM, this could be as much as $62.4 billion per year. And another study reports that 56 percent of project...
Tackling complex problems, fostering creativity and nurturing collaborative solutions is universal in business today. The terms cooperation, coordination, and collaboration are often used interchangeably. However, collaboration refers to a higher level of joint...
Organizational communication used to be so simple. Back in the day, the whole workforce could comfortably fit in the board room for a meeting. And cross-team collaboration was easy when colleagues were just across the hall. Fast forward five years, and it's a...
Nowadays, it seems every time we log in to social media, we're presented with a motivational quote together with a beautiful image. But are these quotes inspiring or annoying? Well, judging by the number of times they are shared on social media, there must be...
What does employee engagement mean to you? Is it just another fad? Maybe you think of it as a nice-to-have initiative if you have the time and resources? Or is employee engagement, as it should be, an integral part of your business operations, leadership and...
Do internal communications help or hinder your business? There’s no doubting; internal communications have been thrust center stage in the wake of the pandemic. With most employees working from home, effective communication is more critical than ever. However,...
The human resources (HR) department is at the heart of every organization. Traditionally, its primary focus has been people and relationships. In today’s digital world, those face-to-face relationships that have been so integral to HR are changing. The Covid pandemic...
For small- to medium-sized business owners, internal control often comes second to generating sales and revenue. Responsibility for bookkeeping is usually delegated to the office manager or an admin assistant. For many businesses, this works perfectly well. However,...
