The collective knowledge of your people is perhaps your most valuable asset. And yet, a surprising number of businesses have no formalized process for transferring internal knowledge. A hastily arranged exit interview is often the only mechanism for capturing...
It almost goes without saying that universities are knowledge hubs. Students, lecturers, and staff come together to learn, share and collaborate. But their sheer size and complex structure can also make them an administrative and communications nightmare. Disparate...
Fast, responsive, and relevant, instant messaging (IM) is a game-changer for many businesses. When collaboration and agile decision-making are vital, IM has much to offer companies. Once seen as the preserve of teenagers, IM has moved into the mainstream. And so, for...
IT departments are the powerhouse behind every successful business; but, their contribution is often underappreciated. Sometimes written off as being nerdy and uncool, IT departments fly under the radar until something goes wrong. However, the Covid pandemic has done...
Every business is looking to cut costs right now. That's why it's an ideal time to think how many unnecessary copies of documents, customer orders, approval forms, and emails are printed each day. Now consider how much your organization is spending on the associated...
Many great business innovations started life as a humble suggestion from an employee. It was a worker at Amazon who came up with the simple, but incredibly successful idea of offering customers free shipping. This innovation led to the creation of Amazon Prime. It was...
Many business innovations are sparked by a fantastic idea from an employee. After all, staff suggestion boxes, designed to encourage idea-sharing, have been around for decades. Nowadays, however, technology has made it easier for staff to get their creative minds...
Sticky notes. To-do lists. Checklists... Love 'em or hate 'em, there's no denying they help to pull off a project. But as anyone knows who's been involved in a major initiative, there's more required than this humble trio to get things done. Both in our work and in...
Poor knowledge management can have a negative impact on the performance of any organization. However, the effects of poor knowledge management for healthcare teams may well have more serious consequences. Malpractice, misdiagnoses, administering the wrong medication...
Everyone knows that two heads are better than one. Most businesses already encourage the sharing of ideas at work. It could be brainstorming sessions, team-building events, quiet rooms dedicated to interaction and collaboration. Or even strategically placed sofas...
Many companies spend big dollars on their customer-facing websites, attaching great importance to innovative, trend-setting designs with all the bells and whistles. Often it’s a different story when it comes to internal websites. If there is one at all, it’s usually...
The transfer of knowledge within an organization is often a poorly recognized issue. Most businesses will agree that it should be done, but very few have approached knowledge transfer in any systematic way. Usually an ad hoc approach involving a hastily arranged exit...
You successfully launched your intranet last year to much fanfare and pomp. Initially, the user engagement statistics were great with lots of staff members logging on and using the intranet on a daily basis. Over the last couple of months though, usage has tailed off...
Any business looking to invest in new hardware, software or indeed any major asset or piece of equipment needs to be sure they’re getting value for money. Return on investment (ROI) has become the standard measurement for doing just that. It’s a simple equation that...
When it comes to customer relationship management (CRM) software, the cloud computing company Salesforce is probably the market leader. The chances are high that your staff will be using Salesforce to input lead information, update customer contact details or log work...
Have you heard about the benefits an intranet offers businesses but thought it was only for big companies? Or perhaps you’re interested in the idea of an intranet, but without an internal IT resource, you put it in the too-hard basket? Maybe you’ve identified a number...
Nowadays there’s so much information, data and statistics in the workplace that organizing, managing and sharing it is a challenge for businesses. How do you make all that knowledge work for you? How do you make it accessible to staff? It’s true – what’s the point of...
We’ve heard it all before: Social intranets just waste time. All your staff are going to do is idle away their time, sharing cat photos, holiday stories, and muffin recipes. Having a social intranet certainly won’t lead to an increase in productivity and more than...
How easy is it to implement a new initiative in your corporate organization? How quickly does your company respond to business innovations? The truth is for many corporates there are several layers of bureaucracy and red tape to get through before the initiative is...
Think that a cloud intranet isn’t for you because you only have two employees? Well, think again. Far from being the preserve of large organizations or corporates, cloud intranets have a lot to offer startup enterprises as well. The truth is with over 90 percent of...
When it comes to promoting team collaboration within the workplace, improved internal communications is often the essential first step. Staff members that feel informed, involved and that have an overview of the company’s vision and goals are better equipped to...
As 2016 draws to a close many companies will be reviewing their marketing strategies and using the lessons learned to inform 2017’s marketing activities. Reflecting and reviewing on progress is an essential starting point for next year’s marketing plan. There are,...
Economic globalization is now a fact. Increasingly commerce and business is taking place across national boundaries in response to the flow of international capital and the rapid and far-reaching impact of technology. In fact, according to Forbes, the US has more...
The Christmas tree is up, the mince pies are in the oven and the turkey is on order. Yes, the holiday season is almost upon us. Everyone is on a bit of wind down as Christmas approaches, but now is the perfect time to engage staff in the intranet. When it comes to all...
Information overload is a real challenge for companies. Finding ways to quickly and easily share knowledge and expertise within an organization is essential if you want to maintain a competitive advantage. The corporate intranet, being readily accessible to all staff,...
Want your nonprofit to stay ahead of the game? Cloud intranet software can make a real difference for nonprofits. Investing in IT systems and other business processes has traditionally been a low priority for the nonprofit sector who would much rather spend precious...