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knowledge management articles
11 Tips To Turnaround Poor Communication In The Workplace
‘Recollections may vary,' Britain's late Queen Elizabeth famously said. And the fallout can be devastating when there's a discrepancy between what's said and what's heard. We only have to look at the recent trials and tribulations of the Royal Family for confirmation....
HR Advisor: Responsibilities, Skills, And Requirements
Log on to any recruitment website, and you'll find 1,000s of jobs for HR advisors. Working at the heart of the human resources department, an HR advisor is an exciting and varied people-focused role. HR advisor responsibilities include providing guidance on policies,...
What Is Employee Development? Definition And Key Benefits Explained
Employee development has never been more critical as issues with recruitment and retention continue to bite. One proven way to turn the tide is investing in your human capital. However, effective employee development is about more than just investing in your people....
27 Office Management Software Tools To Make Your Life Easier
Office managers wear many hats and juggle multiple tasks all at once. It's a full-on role that's crucial to the smooth running of pretty much everything. They are the go-to person, whether scheduling meetings, organizing events, ordering supplies, or arranging travel....
Social Intranets: Are They Right for Every Organization?
Social Intranets In The Workplace Social intranets have taken the world of employee communication by storm. With flexible working arrangements, hybrid workforces, and mobile computing the norm, it's no wonder social intranet software is at the digital...
Website For Employees: Top 17 Essential Features
All-in-one staff websites that pull together the information and resources staff need is mission-critical. Employee websites (also called intranets) ensure that staff communicate, collaborate and connect from one central hub. No more all-staff emails or overloaded...
Employee Retention Strategies to Hang On to Your Best Workers
What started in late 2020 with a rapid explosion of pandemic-flamed turnover rapidly grew to be a long-lasting phenomenon. Dubbed the Great Resignation, it's still affecting all industries and job categories. Employee retention is now a hot topic across the globe. And...
The Ultimate Best Practice Board Governance Framework
Let's face it, board governance isn't the most exciting topic. However, it's vital to the smooth running of every business, no matter the size or scope. A robust governance structure helps organizations meet business goals. These include risk management, better...
Employee Directory Software: The Intranet Solution
Are you looking for employee directory software? Well, try googling ‘employee directory software’, and you’ll find hundreds of results. And yes, most of them will do what it says on the box and deliver a functioning employee directory. But that’s it – that’s all they...
Company Intranets: Revolutionize Your Business In 2023
Sometimes dismissed as ancient relics, company intranets have come a long way since their first appearance in 1994. Next-generation platforms have reinvented themselves. They provide state-of-the-art collaboration, communication, and knowledge management tools under...
Employee Intranet: 41 Hot Reasons Why Every Business Needs One
Want to improve your organization’s efficiency, productivity, and performance? Of course, it’s a no-brainer. Every company wants to streamline processes, improve communications and maximize profits. But what’s the best and most cost-effective way to do so? Plenty of...
145 Digital Transformation Statistics You Need To Know In 2023 [INFOGRAPHIC]
‘Digitize to survive’ is a mantra often heard since Covid closed workplaces and forced business online. However, digital transformation is hardly a new idea. And while the pandemic has undoubtedly highlighted just how important it is to business growth, it’s still...
Communication Matrix: A Step By Step Guide With Free Template
We all know that internal communication has gotten a whole lot harder. With hybrid, fully remote, and on-the-go workers, keeping everyone in the loop is a labor worthy of Hercules. A communication matrix is a handy tool that makes the task a whole lot easier. Whether...
Knowledge Transfer In Six Simple Steps
Ever had a veteran employee leave only to discover you have a massive void? We have all been there. Whether it's retirement or resignation, a lot of company knowledge is walking out the door daily. Here’s the deal. According to the latest stats, 10,000 Baby Boomers...
What Is A Digital Workplace: The Ultimate Definition
First coined by DWG in 2009, back then the term digital workplace was new and exciting. Organizations were tentatively embracing the cloud, setting up intranets, and jumping on the Yammer bandwagon. Fast forward several years and one pandemic later, and it’s a...
Employee Offboarding: How To Ensure An Effortless Exit (Checklist Included)
Breakups are never easy. However, employee churn is inevitable and how you handle the process impacts the rest of your workforce and brand reputation. And while most companies have robust onboarding systems, things are often a bit loose when it comes to offboarding....
Unlock Your Workforce’s Potential With Shared Knowledge
Knowledge is power, so the old saying goes. But knowledge is only powerful if it’s shared. The Great Resignation is impacting companies worldwide. So, can you afford to have crucial company know-how walk out the door? A knowledge-sharing culture helps address this...
Is An Enterprise Social Network Right For Your Business?
We all know that every great workforce needs great collaboration and communication – that’s a given. But today's workplaces look different. Connecting, collaborating, and communicating are challenging in hybrid teams. An enterprise social network (ESN) can help bridge...
Intranet vs Internet vs Extranet: The Ultimate Explanation
Just like you say tomato and I say tomahto, intranet vs internet vs extranet are the same, right? Although the names sound similar and share several features, there are distinct differences between the platforms. Here we debunk some of the confusion and provide...
Search Results, where is this file saved?
When we updated the Files module recently we also introduced a new feature in the search tool. When you search for a file saved in the Files module you can now quickly see where the file is saved. In the above example, the search has returned a result letting us know...
12 Reasons Why An Intranet Should Be On Your Christmas Wish List
What items are on the wish list for your company this year? Top of the list is likely to be increased productivity, enhanced employee engagement, or improved internal communications. For others, it might be streamlined business processes or improved collaboration....
IMPORTANT – Document Exchange Update
After months of development, we're pleased to announce that we're upgrading the Document Exchange module. So what's changing with this upgrade? First up, we're changing the module name to Files as we believe it will be less confusing. If you've not changed the page...
Benefits Of An Intranet: 50 Undeniable Business Benefits You Need To Know About
Ask the average manager or business owner about the benefits of an intranet, and the following usually spring to mind. Improved communications. Faster and easier access to information. Increased productivity and streamlined processes. These are all fantastic choices...
Knowledge Sharing Made Easy: 7 Ways To Make The Most Of Your Company Knowledge
The collective knowledge of your people is perhaps your most valuable asset. And yet, a surprising number of businesses have no formalized process for transferring internal knowledge. A hastily arranged exit interview is often the only mechanism for capturing...
Knowledge Transfer Template: Effective Intranet Tools To Manage Knowledge Transfer
Knowledge transfer is now a critical issue for many companies. With the baby boomer generation currently retiring in their droves, the organizational spotlight has well and truly been thrown on knowledge management. Finding effective ways to transfer the accumulated...
How To Set Up An Intranet Site
Are you persuaded by the case for an office intranet but frustrated by the lack of support from your IT department? Are you bamboozled by talk of LANs and WANs when you Google ‘create an intranet’? Is an intranet something you’ve been considering for a while, but it...
Intranet Management: Best Practices For Managing Your Intranet
So, your intranet is up and running, and you are delighted with the results. Internal communications have improved, team collaboration is on the up, and best of all, your employees love the platform. Congratulations! You can give yourself a pat on the back for a job...
Company Intranets: How To Effectively Manage SOPs In Your Organization
Nowadays it seems as though every workplace and industry is dominated by regulations and compliance of one kind or another – perhaps it’s from central government and governing bodies, or it could be industry best practice. And so whilst having standard operating...
IT Intranet: How To Improve Service And Boost Your Profile
IT departments are the powerhouse behind every successful business; but, their contribution is often underappreciated. Sometimes written off as being nerdy and uncool, IT departments fly under the radar until something goes wrong. However, the Covid pandemic has done...