Team Collaboration
How To Help Staff Connect, Encourage Ideas, And Move Work Forward
Share. Communicate. Innovate
Team collaboration is a prominent trait among today’s winning organizations. Done right, collaboration aids better decision-making, innovative thinking and improved productivity. Staff are happier, performance is boosted, and there’s less risk of error.
But many organizations have yet to figure out how to help colleagues work better together to achieve a common goal.
The good news is that there are tools and techniques that have proven to nurture a strong collaborative culture within the workplace.
Here, we shed light on the causes of poor collaboration, tips for improvement, and collaboration software that enables co-workers to share ideas and improve internal communications.
What Is Team Collaboration?
The definition of team collaboration is when two or more people work together to achieve a common goal. This is done through idea sharing, planning and executing in unison. In contrast to working on one’s own, team collaboration is regarded as a more productive way to get work done, and carries less risk.
Tackling a major project – such as a new product launch or the introduction of a new internal process – usually requires a teamwork approach. This entails bringing together a group of employees to allocate and complete tasks, within a set timeframe.
These days, with technology overcoming geographical barriers, virtual teams are popular. Companies are now appointing the best people for a project – regardless of their work location – to form part of a team and collaborate. This development has created new opportunities for businesses to innovate – but is not without its challenges.
Why Is Team Collaboration Critical In The 21st Century?
Never before has the workplace been so diverse. For the first time in history, five generations are working side-by-side. Each employee has a unique perspective. Their opinions are formed by their own personal experiences. And they have different communication styles – some prefer face-to-face, others the written word.
Such differences are a lot to manage, particularly when complex, project-based decisions must be made.
How a team interacts with each other will influence the final outcome. Communication, knowledge transfer and equal respect for each team member are essential for a high-performing team.
Younger generations joining the workforce are eager to further develop the collaborative skills they’ve learnt during education. They place place greater support on social tools for collaboration than their older colleagues (49 per cent millennials vs 31 per cent baby boomers). And considering that 46 per cent of 2020’s workforce are millennials (compared with 36 per cent six years ago), employers must act upon this growing generation’s preference for building team dynamics.
Furthermore, around 75% of employees now rate teamwork and collaboration as crucial to their performance.
Reasons For Poor Team Collaboration
It’s a common scenario when a collection of people come together to solve a problem, cross-functionally. There may be representatives in the room from IT, Sales, Product and Finance.
When collaboration fails, it’s often because these individuals partially listen to others points-of-view, but do not fully seek to understand what they were actually saying.
Each representative remains in their own paradigm rather than genuinely taking on board and seeking a solution based on other perspectives.
To counter this, effective collaboration requires recognition of diversity; that each individual has their own thought process and purpose. This requires greater understanding of the team individuals, and the concerns they may be feeling.
These could include the following:
- Skepticism about the success of the project i.e.‘doomed to fail’
- Uncertainty around who does what in the team, and where tasks and responsibilities sit
- Misinterpretation or miscommunication: wrongly assuming all staff have the same understanding
- Lack of direction, KPIs and milestones set out from the start
- Conflicting priorities: failing to appreciate an employee’s current workload before adding more
- Forcing staff to communicate in ways that may be uncomfortable for them i.e. introverted employees making team presentations
How To Improve Team Collaboration
Successful team collaboration is hard work. With so much to consider – silos, company culture, staff at different locations, leadership styles – good team collaboration doesn’t happen by accident.
Furthermore, Harvard Business Review has exposed an interesting paradox at play, based on its research into team behavior:
“Although teams that are large, virtual, diverse, and composed of highly educated specialists are increasingly crucial with challenging projects, those same four characteristics make it hard for teams to get anything done.
“To put it another way, the qualities required for success are the same qualities that undermine success. Members of complex teams are less likely to share knowledge freely, to learn from one another, to shift workloads flexibly to break up unexpected bottlenecks, to help one another complete jobs and meet deadlines, and to share resources.”
It also found that the higher the educational level of the team member, the more challenging collaboration appears for them.
But there are some best practices for building effective collaboration strategies, as follows:
Define And Repeatedly Communicate The Team’s Goals
This is the first step to bringing together a group of people. Goals should be reiterated at the start of daily huddles, referred to when key decisions are underway, and repeated across all communication channels (your intranet, for example).
Promote Open Communication Particularly When Faced With A Roadblock
This is where technology has become a game-changer. Instead of waiting for the next round-table meeting to overcome a roadblock, intranet tools such as forums, instant messaging, and shared files allow members of the same team to work through a problem collaboratively at pace.
Create Structure Within Meetings And Give Staff Time To Prepare
WIP (work-in-progress) meetings are an important part of effective project management. Ahead of each meeting, share agenda items, action lists and related reading material with all members of the team so there are no frustrating delays when teams meet.
Encourage Creativity And Free-thinking: All Ideas To Be Respected
Brainstorming sessions can be fun and fruitful. Team leaders must give advance warning though so staff can do their own research. And if you’re the manager, resist the urge to direct and jump in immediately with your ideas, as staff may feel obliged to follow.
Log Important Decisions And Their Backstory
Avoid the “he said/she said” nature of spontaneous conversations; make sure ideas are contextually documented in a central space, accessible for all, and not lost in the moment.
Invest in Collaboration Tools
Team collaboration tools have shown the way here. Employees can set up team channels where decisions can be made in real-time. Slack, the popular chat tool, has been joined by a host of other instant messaging tools, virtually eliminating the need for traditional email. Video conferencing, in the wake of Covid-19, has become the default meeting format. And forums are another effective channel for effective team collaboration.
Check For Understanding
Nodding heads does not necessarily mean agreement and understanding. Many co-workers won’t like to admit they don’t understand something. Reiterate major decisions – during and after meetings – providing clarity and an opportunity for others to ask further questions. Engage in two-way communication with all members when possible.
Create Ways For Less Outspoken Team Members To Contribute Ideas
Not everyone has public speaking skills. Shy people will not feel comfortable sharing their idea in a room full of colleagues, but may happily submit an idea via a forum or chat channel. Make it known that individual thinking is unique and valued, and that every team member should be able to communicate with equality and authority.
Share Experience, Knowledge And Resources
Use an intranet to capture treasured insights – physically and virtually with file-sharing software. This will save mistakes being repeated, and knowledge walking out the door when someone leaves. Don’t leave this to chance: embed a process for eliciting and storing this valuable intelligence as part of your regular WIP meetings. Add tags to meeting notes that can be searched for later on.
Acknowledge And Celebrate Individual And Team Success
Highlight individual qualities and the special skills that each team member brings to the table. Go big when a milestone or key task has been ticked off with a team building celebration event. This boosts morale and makes people feel valued.
Appoint Task And Relationship-Oriented Leaders
HBR research found that the most productive and innovative teams had leaders who could outline clear goals and responsibilities and easily switch to relationship-building mode i.e. smoothing out internal tensions.
Limit Group Sizes
Not always possible – particularly if you’re about to organize the next Olympics – but aim to keep teams small enough so that staff get to know (and respect) each other, and ideas exchange freely. Big teams tend to be more vulnerable to tunnel vision, or the ‘squeakiest wheel wins’.
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Collaborative teams are 5 x higher performing as they feel motivated towards a common goal
Source: i4cp
Team Collaboration Trends
Team Collaboration tools are evolving to suit the changing needs of businesses today.
Flexibility, scalability, and compatibility with existing systems increasingly matter. Because of this, enterprise players such as Cisco, Slack and Microsoft have no choice but to integrate with each other.
Some other noticeable trends in team collaboration include:
Artificial Intelligence
Machine learning tools and bots can help an entire team improve the way they collaborate by making it easier to find information instantly. They can also offer things like real-time translation and transcribing during video conferencing meetings.
Unique Experiences
As more technology vendors come to the integration and interoperability party, open-source platforms with the help of APIs are enabling employers to build their own collaboration experience, just right for their internal culture.
Love Of Video
This format’s popularity continues to rise, but so do expectations around its performance. With remote teams the new normal, businesses are relying more on video conferencing, which must be reliable, secure and consistent.
Team Collaboration Software
Creating a workplace using team collaboration software is a practical move that can really transform how you and your colleagues collaborate.
MyHub’s cloud-based intranet is designed specifically for organizations in search of an affordable and adaptable collaboration solution. It’s fully scalable, designed to support your company’s growth. And fully customizable, to meet your exact needs.
Combining a company internal newsfeed, instant messaging and secure cloud storage, MyHub is the perfect choice for your important projects-in-progress.
Whether you’re an IT pro or completely non-technical, MyHub’s cloud-hosted solution offers all the features and functionality you’ll ever need.
We’ve made it so that it’s super simple to set-up (no coding skills or IT experience required) – and is enjoyable to use!
Using simple drag-and-drop functionality, you can create a professional space for your team to start collaborating in minutes! Being cloud-hosted also means you’re future-proofing your investment: you get to benefit from our latest new features and enhancements as soon as they’re released.
Useful Team Collaboration Resources
Meeting Minutes: Sample, Format, How To Write
Effective meeting minutes serve as a concise, factual record of discussions, decisions, action items, and next steps. They help teams remember key takeaways, assign accountability, and support legal or compliance auditing—especially valuable for board meetings or multi-department gatherings.
The blog recommends starting with the meeting agenda to structure your notes, checking expectations with the facilitator, leveraging voice recordings when available, and sticking to past-tense, objective summaries rather than personal comments. Using a consistent template covering date, time, participants, agenda items, decisions, action points, and next meeting details ensures clarity and completeness .
Additional advice includes proofreading for consistency in tense and formatting, assigning tasks to named individuals with deadlines, and circulating minutes quickly to maintain relevance. Templates for board, team, and one-on-one meetings are provided in both Word and PDF formats to simplify adoption.
Intranet Security: How Secure Is Your Company Intranet?
A company intranet may feel like a secure, private network, but it’s still vulnerable to both external and internal threats. Malware, phishing, and unauthorized access can infiltrate through neglect or outdated protection. Meanwhile, insider issues—like weak passwords, human error, and over-permissive access—cause around 82% of data breaches.
To help fortify your intranet, start with key security measures: a robust firewall, antivirus protection, and SSL encryption to protect data in transit. Additionally, enforce strong authentication through SSO, Multi-Factor Authentication (MFA), and directory protocols like LDAP. Regular patching and updating of software close known vulnerabilities.
Successful intranet security requires an ongoing, multi-layered strategy. Limit and review user access based on roles, promptly revoke access during offboarding, and monitor connectivity—especially on personal devices. Incorporate security awareness training and simulated phishing exercises to empower employees against threats. Engage trusted hosted intranet providers who offer automatic updates, backups, and professional oversight.
Employee Code of Conduct Explained, With Free Template
An employee code of conduct is a foundational document for good corporate governance—communicating company values, setting clear behavioral expectations, and reducing ambiguity about appropriate workplace actions. Designed to align with corporate culture and legal compliance, it supports new hires by providing clarity about what’s expected from day one.
A well-crafted code defines essential elements—from mission statements and values to rules on discrimination, harassment, resource usage, confidentiality, conflicts of interest, attendance, and professionalism . It also outlines consequences for non-compliance, including warnings, suspension, termination, or legal action. By establishing transparent standards, it protects both employees and the organization.
Creating a strong code of conduct involves HR leadership and stakeholder input. Best practices include reviewing past incidents, gathering feedback, simplifying language, and making the document easily accessible—often hosted on an intranet . The result is a policy that promotes accountability, trust, and a supportive workplace culture.
HR Advisor: Responsibilities, Skills, And Requirements
An HR Advisor is a central figure within human resources, balancing strategic guidance and day-to-day support. Key responsibilities include advising on employment law and HR policies, resolving employee relations issues, and assisting with recruitment, onboarding, and staff development. In addition, they often maintain HR records, monitor metrics like turnover and retention, and support performance review processes.
Success in this role requires excellent communication and interpersonal skills—essential for policy interpretation, conflict resolution, training delivery, and impartial investigations . HR Advisors must also be organised, discreet, and proficient with HR systems, allowing them to manage confidential data and support evidence-based decision-making. Core technical skills include strong knowledge of employment law, recruitment methods, and HR software.
Typically, an HR Advisor holds a Bachelor’s (or Master’s) degree in HR, business, or related fields, along with 3–4 years of prior HR experience. Advanced qualifications—like professional HR certifications (PHR, CIPD)—and deeper legal know-how are desirable for more senior or specialized roles. With experience, Advisors can progress into leadership positions or niche areas such as learning & development or labor relations.
How To Make Great Intranet Homepages: Best Practice Tips
The intranet homepage serves as the gateway to your digital workplace—it’s the first thing staff see upon login and sets the tone for their day. A well-designed homepage should showcase core apps, tools, and content in a clear, visually engaging manner to encourage ongoing use. Conversely, a cluttered or uninspiring homepage can kill adoption and user engagement.
Key design principles include simplicity, consistency, intuitive navigation, and inspiriational visual design. Simplicity demands clean layouts to help staff find what they need swiftly, while consistent design across pages enhances familiarity and usability. Prominent search bars, mega menus, and categorized widgets guide users seamlessly to important tools and knowledge.
Finally, your homepage should reflect your purpose and brand. Whether your focus is internal comms, collaboration, or processes, tailor content accordingly. Engage employees with a strong visual identity, media-rich elements like staff photos or videos, and ensure mobile responsiveness so hybrid and remote workers stay connected and productive on the go.
Workplace Harassment And Bullying Policy – Free Template
Workplace harassment and bullying—deemed an “office cancer”—affect nearly 23% of workers globally, leading to injuries, stress, and legal liabilities. Organisations must implement formal policies to affirm their commitment to a safe environment and encourage reporting.
This MyHub template defines bullying as repeated, intentional harm—verbal, physical, exclusionary, or cyber—and outlines harassment based on protected traits like gender, age, disability, race, and more. It applies broadly: employees, contractors, visitors, and clients are all included.
The policy features clear procedures: from lodging a complaint to investigation, potential disciplinary measures (counseling, transfer, suspension, termination), and annual reviews by HR. Visual branding, optional photo uploads, and guidance fields increase engagement and reporting accuracy.