Company Intranet Portal – All You Need To Know

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Company intranet portal software has been a mainstay of organizations’ digital toolkits for decades. However, the modern intranet has evolved far beyond its early versions and is now a mission-critical solution in 2024’s digital workplace.

Outdated, clunky, and slow are some of the common criticisms aimed at traditional intranet platforms. Indeed, a 2012 study from Prescient Digital Media found that only 13 percent of employees used the intranet daily.

Fast forward to today, and it’s a completely different story. With user-friendly intranet platforms that are dynamic and flexible, adoption rates have soared. According to the latest data from Forbes, 74 percent of employees now use the corporate intranet daily to communicate, collaborate, and access company information.

This post explores some of the long-standing myths about intranet software and highlights how the latest intranet developments are driving digital transformation across industries. Here’s what we’ll cover:

• What is a company intranet portal?
• What’s the difference between a portal and an intranet?
• 6 Ways Employees Benefit From A Company Intranet
• How To Make ISO Quality Certification Accessible
• How To Achieve A Successful Launch
• How To Ensure Your Employees Use The Company Intranet
• Why An Intranet Steering Group Is A Must
• 6 Ways To Measure If Yours Is Working For You

What Is A Company Intranet Portal?

Think of your intranet site as a secure private network designed exclusively for employees. It acts as a gateway to essential business tools and resources, empowering staff to stay informed and productive.

A modern intranet provides access to everything from internal communications and knowledge management to company news, all just a few clicks away. With single sign-on integration, employees can also access third-party tools such as CRM platforms, HR systems, Microsoft 365, Teams, or Google Workspace directly from the intranet homepage. No more juggling multiple logins or tabs.

In essence, a company intranet is the home base for your organization. It unites the entire workforce, including remote and hybrid employees, ensuring everyone is aligned and connected.

What’s The Difference Between A Portal And An Intranet?

A traditional intranet is primarily focused on improving productivity and internal communications. It centralizes information, supports document management, and simplifies collaboration with self-service tools.

A portal, however, extends these functions by integrating with external systems and platforms. This means employees can not only access internal resources but also seamlessly connect with third-party services from a single location.

In short, a company intranet portal combines the best of both worlds: streamlined internal communications and productivity, alongside integration with external business systems. Today’s intranet portals elevate the digital employee experience, making them an essential part of the modern digital workplace.

What Are The Benefits Of Intranet Portals?

A comprehensive and flexible intranet portal delivers wide-ranging benefits that traditional intranets simply can’t match. Better still, modern intranets are mobile-friendly and often come with dedicated apps, putting the company’s knowledge, tools, and resources right in employees’ pockets.

Here are the key advantages every business leader should know:

• Streamlined Internal Communication: Share company news, updates, and announcements with ease. Reach the entire workforce instantly, including frontline staff, or target specific teams with departmental pages and personalized notifications.
• Improved Collaboration: Leverage tools such as company calendars, instant messaging, employee directories, and project management systems to foster teamwork and ensure effective collaboration across departments and locations.
• Enhanced Knowledge Management: Cut through information overload by centralizing documents and data in a searchable hub. Employees can find what they need, when they need it, without wasted time.
• Increased Employee Engagement: Boost morale by recognizing achievements, sharing success stories, and collecting feedback through surveys and polls. Social features like @mentions, likes, comments, and employee-generated content further enhance engagement.
• Seamless Integration: Modern intranets integrate with external platforms such as Salesforce, Microsoft Power BI, and other enterprise tools, creating a unified digital workspace and reducing time spent switching between apps.
• Inclusive Company Culture: Use your intranet to reinforce company values, nurture a sense of belonging, and create a positive workplace culture. This levels the playing field for all employees, from new hires to seasoned veterans.

Does My Company Need An Intranet Portal?

The short answer is yes. Here are just a few compelling reasons why a modern intranet portal is essential:

• A centralized hub provides a single point of access to all corporate information and data.
• Employees can self-serve, reducing bottlenecks and dependence on others.
• Automated workflows and approvals streamline business processes, improving efficiency.
• Robust security measures ensure sensitive data is always protected.
• Scalable solutions grow alongside your organization, adapting to new challenges and opportunities.

The bottom line? Investing in a company intranet portal pays dividends in greater efficiency, stronger employee engagement, and a more productive workplace overall.

6 Ways Employees Benefit From A Company Intranet

You’ve been tasked with promoting the new company intranet to a potentially skeptical workforce. Some employees have been with the business for years, already familiar with its operations, and may resist change. Others may be unconvinced that the intranet adds real value. Sound familiar? If so, this guide will help you demonstrate how a modern intranet platform can transform daily work and employee experience.

How To Convince Staff Of The Company Intranet Benefits

The most important factor is presentation. Focus on showing employees how the intranet improves their day-to-day working lives. By highlighting direct, tangible benefits, you’re more likely to spark genuine enthusiasm and adoption across your workforce.

With that in mind, here are six major employee benefits that you can emphasize when introducing your intranet to staff.

1. Improved Communication

The intranet enables a more direct dialogue between staff and management. By logging in daily, employees stay updated with company announcements, new policies, and industry news. Interactive features, such as comments, blogs, surveys, and opinion polls, give staff a voice, enabling them to provide feedback easily.

Especially in larger organizations, the internal communication process can be slow and fragmented. While intranets won’t replace face-to-face interaction, they streamline communication and ensure that key corporate messages reach every corner of the business quickly and consistently.

2. Streamlined Processes

A company intranet is more than an information hub, it’s also a powerful tool for workflow automation. Employees can complete tasks like booking annual leave, submitting expenses, or onboarding new suppliers directly through the platform. More advanced processes, such as appraisals, product lifecycle management, or CRM tasks, can also be automated. This reduces paper trails and email overload, saving staff significant time.

3. Improved Employee Engagement

Engaged employees are happier, more motivated, and more productive. The company intranet fosters a sense of connection across the organization. Think of it as a digital “group hug” that strengthens collaboration and inclusivity.

With collaborative workspaces, employees can share files, co-manage projects, and communicate seamlessly across departments, helping to break down information silos. Discussion forums and blogs further enhance knowledge sharing and give staff a platform to share best practices and innovative ideas with both peers and leadership.

4. Increased Opportunities For Flexible Working

Flexible and remote work is now a standard expectation. Cloud-based intranets are mobile-friendly and accessible 24/7 via laptops, tablets, or smartphones. This allows employees to remain connected, productive, and informed whether they’re at home, traveling, or working in the field. Highlighting this freedom is one of the most compelling benefits of a modern intranet.

5. Improved Productivity

A centralized platform eliminates the need for employees to juggle multiple systems, emails, and paper-based processes. The intranet houses all the essential tools and resources employees need to work efficiently. Tasks like booking meeting rooms, checking calendars, accessing policies, locating colleagues, or completing surveys are all streamlined in one place.

The result? Staff spend less time searching for information and more time focusing on meaningful work, leading to higher productivity and greater job satisfaction.

6. Knowledge Management

As the central hub for knowledge management, the intranet consolidates critical business information, documents, policies, customer insights, best practices, and employee feedback, into a single, reliable source of truth. Employees can trust that the latest updates are always available without needing to cross-check with colleagues or sift through outdated email threads.

With advanced search functionality, staff can quickly locate the information they need, boosting efficiency and minimizing wasted time.

Company Intranet: How To Make ISO Quality Certification Accessible

Your vice president has charged you with researching ISO 9001 accreditation for the company. This international standard for quality management demonstrates that you are an efficient and well-run organization that takes quality seriously. Achieving ISO certification is therefore a critical target for your business.

As a first step, you head to the ISO website. But your initial enthusiasm quickly fades when faced with a confusing array of standards, lengthy manuals, and unengaging language. After hours of sifting through the material, you’re left exhausted and bewildered. It’s no surprise that many organizations put ISO certification into the “too hard” basket.

Yet, once you strip away the jargon, the ISO 9001 standard is a relatively simple and valuable concept. It ensures customers receive consistent, high-quality products and services. More importantly, the independent mark of quality sends a strong signal to both customers and competitors that your organization is committed to excellence. And while the process may seem daunting, your company intranet can make ISO certification accessible and manageable by breaking it down into clear steps and supporting systematic documentation.

ISO Certification Requirements

Division Of Labour

Defining staff responsibilities is the essential first step toward accreditation. Typically, a team of employees will be involved, each responsible for a different aspect of the process. The intranet allows you to embed ISO quality management sections with plain-language explanations so staff can navigate requirements easily. Documenting your organization’s quality processes on the intranet also clarifies the bigger picture while showing each employee how their role fits within it.

Dissemination Of Information

Your intranet is the perfect vehicle for keeping staff informed. Set up a dedicated ISO certification project space where employees can collaborate, share updates, and access the latest news. Use the intranet as the central repository for all ISO-related documentation. With tools like the forms builder or embedded Google Forms, you can also track that policies and manuals have been read and acknowledged by the right people.

Management Of Documentation

Accurate and up-to-date documentation is a cornerstone of ISO 9001 compliance. Your intranet simplifies document control by embedding Microsoft Office 365 or Google Workspace files directly within it. Staff can co-edit documents in real time, and updates are automatically saved to the cloud. This ensures the intranet always holds the latest version, eliminating the need for manual distribution and version control.

Corrective And Preventative Measures

No system is perfect, and occasional errors are inevitable. The key is how you manage and prevent them. Use intranet forms to log quality issues, track corrective actions, and ensure the correct data is stored. Publicize corrective measures via company or team news pages to maintain transparency. You can also set up proactive monitoring systems on the intranet to identify and minimize risks before they escalate into larger problems.

Ongoing Support And Training

Pursuing ISO certification can be a steep learning curve. Your intranet supports ongoing staff training with resources that cater to different learning styles, how-to videos, webinars, wikis, checklists, and surveys. For compliance and audit purposes, the intranet automatically tracks staff training progress and completion, ensuring everyone is properly prepared.

Facilitating The Involvement Of Customers

A process aimed at improving product and service quality must involve customers. Your intranet can support this by hosting a customer portal, where clients can log issues, provide feedback, or complete surveys. This two-way channel ensures customer insights are heard, and it allows you to demonstrate improvements made in response to their input.

Making ISO Certification Accessible

There’s no doubt that ISO certification is a demanding undertaking. The ISO’s own resources don’t make it easy, but the rewards, improved quality, enhanced customer trust, and the independent seal of approval, make the effort worthwhile. By leveraging your company intranet to manage processes, documentation, communication, and training, you can transform certification into a far more accessible and achievable goal.

Want to learn more? Book a demo with the MyHub team today to explore how a cloud intranet can help your business achieve ISO 9001 certification more efficiently.

How To Achieve A Successful Launch

If you are planning to launch a company intranet then congratulations! You are joining a growing number of businesses in realizing the many great benefits company intranets have to offer. From improved internal communications, increased levels of employee engagement, and easier sharing of information, through to streamlined and more efficient business processes, a company intranet will undoubtedly make a big difference to your bottom line. Having made that all-important decision to go ahead with an intranet, you will want to make sure that it hits the ground running with a successful launch. So if you want your intranet to come to life with a hiss and a roar rather than a whimper and a murmur then read on for some ideas on how to achieve a successful launch.

Set A Launch Date

Sounds obvious but setting an actual date and counting down to do it is an important first step towards getting staff anticipating the intranet’s arrival. Why not try and tie it in with another important company event such as the national sales conference or annual staff away day. Whatever you do aim to make the launch day special and memorable in some way – supplying cupcakes at morning tea or a pizza lunch as a celebration will have staff looking forward to the event.

Create A Buzz

In the run up to the launch generate a feeling of excitement and anticipation around the office. Put out some teasers about what’s in store with an advertising campaign using as many mediums as possible: posters, videos, emails and blog posts. Put as much effort into the marketing of your intranet as you would to a product launch or new store opening. You’ll find that the investment of time and resources reaps rewards in staff members’ wholescale adoption of the intranet.

Have A Competition To Name The Intranet

Having a name for the intranet gives it an identity and a strong brand presence. A catchy name can be the perfect vehicle for conveying that sense of dynamism and all-round buzz that you want to create. And if you are finding it hard to come up with some ideas why not involve your staff members in a competition? It’s a great way to get staff interested in and thinking about the intranet and the difference it will make. It also gives them more of a stake in the intranet’s success from the get go.

Appoint Company Intranet Champions

Ideally, the champions will have intimate knowledge of the intranet product. They may well be members of the intranet steering group or were part of the needs assessment process that identified the intranet software you have implemented. Their job is to advocate for the intranet on the shop floor. As well as extolling the capabilities of the intranet in advance to their colleagues, come launch day they will also be the chief supporters and troubleshooters in the office. If a staff member wants to know how to set up a customized business form for example, then the intranet champion will talk them through the steps. Perhaps a colleague wants to know how to upload and edit content or add new users. The intranet champion will be the go-to person for all those sorts of queries. What’s more, appointing intranet champions from within the ranks is likely to be better received by employees. Rather than management performing the same sort of advocacy role, staff members will have a better connection with their colleagues who, in any case, have a more thorough grasp of their everyday needs.

Set Up A Comprehensive Training Program

For any launch to be successful, it must be accompanied by a comprehensive staff training program. There needs to be a certain amount of hand-holding while employees become familiar with all the functions and features of the company intranet. What’s more, use a variety of training mediums as well as the traditional classroom-type environment so that you appeal to the whole range of learning styles. Be imaginative. How about how-to videos, shared screen tours, wikis or webinars? Training is fundamental to staff quickly adopting the intranet and using it on a daily basis and so it’s critical that you spend time on this important step.

Walk The Talk

It’s important that managers and senior executives are seen to walk the talk from day one. So if one of the main reasons behind the implementation of the intranet was to improve internal communications, then managers need to be actively using the intranet themselves to communicate. All-staff emails should be replaced by the intranet’s news feed. Maybe the chief executive officer could start up an intranet blog page with motivational pieces or best practice insights from across the organization with the opportunity for staff comments and interaction. A very visible senior management presence on the intranet sends a clear message to staff that it is important and is here to stay.

Set The Intranet As The Default Web Page

If all staff members are forced to view the intranet to access the web, then it’s amazing how quickly they will get used to using the intranet. It’s a fail-safe way of raising awareness. Having a how-to video on the home page or a daily special feature button is another great option for enticing people to take a closer look at what’s on offer in the intranet. Having a summary of the latest company news on your intranet’s home page is also a great idea.

How To Ensure Your Employees Use The Company Intranet

You’ve spent several months behind the scenes designing and devising the content on your flash company intranet. It was launched with much hype and fanfare three months ago, and yet the statistics say that staff members have not adopted it in the wholesale fashion that you were expecting. If this is the scenario facing your organization, then read on for some ideas as to how you can motivate employees to really engage with the intranet portal. We also offer some tips on what to include in an adoption strategy as part of the intranet planning process.

Adoption Strategy

Coming up with an adoption strategy is almost as important as the needs assessment and design stages in an intranet implementation project and ideally, should be addressed at the earliest opportunity.

The adoption strategy should encompass the following elements:

• Design options that will enable adoption
• Engaging content and interactive features
• Staff training and induction
• A go-live date.

Let’s look in more detail at each of these elements.

Intranet Design Options

When considering the overall look and feel of the intranet, be mindful of incorporating features that will aid adoption. For example, a clean, uncluttered look with intuitive menu navigation and design will make it easier for staff members to use the intranet. Furthermore, staff need to be quickly and easily able to find information, and an advanced search capability is an important part of this.

Engaging Content And Interactive Features

Again these will enhance the overall experience for end users. Content that is straightforward, direct and appealing to staff members will make the intranet more useful and relevant. Long-winded or stilted content is likely to be perceived as being boring and irrelevant by staff, so it’s worthwhile spending time on getting the content right. And content is not just about the written word either. Including visual elements with graphics, videos and photos will enhance the overall appeal of your intranet. Also, make sure you have mechanisms in place to regularly review and refresh the content and visuals.

Bring a fun element to the intranet experience by including interactive features such as quizzes, blogs, and discussion forums or more social features including messaging and activity walls. This will also reinforce the idea that the intranet is a two-way channel of communication. Staff can feed their views up to management and the board as well as be receivers of corporate information.

Staff training and induction is a critical part of the implementation process. Making sure that staff understand how to use the intranet and fully appreciate what it can do is fundamental to ensuring it is widely adopted. Careful thought and consideration, therefore, needs to go into this process.

An excellent way to introduce the concept of the intranet portal is through interactive tutorials. Instead of passively watching a how-to video, interactive tutorials guide a user through completing an actual task on a step-by-step basis. So, for example, the tutorial could take a staff member through the process of setting up a new supplier, processing a new order or submitting a claim for expenses. It’s a great way to introduce staff to the capabilities of the intranet and can subsequently be used for induction purposes when new members join the team.

Intranet Go-Live Date

the go-live date is not just about the launch of the intranet, it’s also about setting a date from when key documents and processes will only be available on the intranet. Making the intranet indispensable to staff in this way is one technique to guarantee its early adoption. Furthermore, senior managers should model the same expectations, and there should be no more all staff emails sent around the organization from the go-live date. The intranet should be the indisputable source of company news or key announcements going forward.

Post-Implementation Adoption Tips

If, however, you neglected to fully consider an adoption strategy at the outset, there are still steps that you can take to ensure that the intranet portal is fully utilized by staff and achieves its total potential.

Email Digest

This is particularly useful for those organizations were the usage of the intranet might have slipped and where staff need to be reminded of its value. A personalized weekly digest of the most popular or relevant content on the intranet is a great way to entice staff into exploring the portal.

Once staff have logged on to the intranet again, seeing a customized news feed with all the updates relevant to them, their team or job function will make the intranet experience meaningful and relevant. Make sure that news feeds are refreshed on a daily basis so that staff want to keep logging on.

Personalized Company Intranet

While you’re at it, why not allow staff more options to customize their intranet experience. This could involve user alerts and subscriptions, personal bookmarks, employee status updates or customizable staff member profiles. Allowing staff to take control of the intranet increases their sense of ownership. Staff members that feel as though they have a stake in the company intranet are more likely to want to continue using it.

Company Intranet Competitions

Never underestimate the inducement that a good old-fashioned competition offers! Perhaps you could invite staff views on a catchy name for your relaunched intranet? All participants could be entered into a prize draw and the winner publicized on the intranet news feed.

Reset The Go-live Date

A moratorium on paper-based forms and systems is guaranteed to get employees using the intranet again. And so if all else fails, reset the go-live date from when key documents and business processes will only be available online. Staff that have to book their annual leave through the intranet will quickly start to log on again!

And once they’ve had the experience of the personalized news feeds and maybe an interactive tutorial or two, employees will be reminded of the inherent value of the intranet and how it makes their working lives easier.

Company Intranet: Why An Intranet Steering Group Is A Must

You launched your company intranet over a year ago and office life has been wonderful ever since. The company intranet has lived up to its promise: staff members are more engaged and productive, internal communications have improved and business processes have been streamlined. If that’s the case with your company intranet then well done. The challenge now though is to sustain that great result and ensure that your intranet continues to deliver even after the initial wave of enthusiasm has waned. The key to doing just that is to set up a company intranet steering group. In this post, we look at how an intranet steering group will help to ensure your company intranet remains relevant, dynamic and fit for purpose.

What Is A Company Intranet Steering Group?

In essence, an intranet steering group is responsible for managing and monitoring the company intranet on an ongoing basis. The group should be tasked with ensuring the intranet continues to meet the original aims and objectives assigned. And the group can also revise these goals in the light of changing circumstances and business needs.

Who Should Be Represented On The Group?

It’s important that the steering group is chaired by a senior manager. This gives the group the necessary organizational authority and ensures that the members can get things done. Each business is different, but as well as senior management representation your intranet steering group should also include a broad range of end users. The input of those staff who use the intranet every day is fundamental to the steering group’s monitoring and development role. What’s more, being inclusive will allow you to more easily assess the overall impact of the intranet at all levels. Depending on the intranet software selected (Note from Ed: with MyHub you don’t need help from IT in most cases) it’s also a good idea to have a representative from the IT department or a staff member with technical know-how to deal with any technological queries and provide guidance as to what’s achievable with the company intranet. Ideally, your intranet steering group should be large enough to easily get things done and have adequate representation, but not so big that it becomes unwieldy and hard to manage.

What Are The Steering Group’s Terms Of Reference?

The specific terms of reference will vary from organization to organization but are likely to include some or all of the following elements:

• Monitoring the progress of the company intranet against its aims and objectives.
• Revising the aims and objectives in the light of changing business needs.
• Keeping up to date with technological developments that could impact on the company intranet.
• Requesting new intranet functionality to meet the ongoing needs of users.
• Ensuring adequate staff training and onboarding for new team members.
• Managing the company intranet budget and authorizing expenditure.

In essence, the key purpose of the steering group is to maintain organizational oversight of the intranet and provide a direct link between management and end users.

What Difference Will A Steering Group Make?

If you’re still unconvinced about the need for an intranet steering group in your organization, then here are some reasons as to why you may want to think again.

The intranet steering group will continually develop the company intranet. Having made the investment of time and resources in getting your intranet off the ground in the first place, it would be foolish not to ensure that it continues to meet your business needs. The intranet steering group will be charged with making sure the intranet grows and develops along with your business and that its functionality is still relevant. Without such a group it will be difficult to have the same level of oversight, co-ordination and sense of common purpose on an organization-wide basis. And you also run the risk of your company intranet becoming irrelevant and redundant to end users.

The intranet steering group will ensure your intranet is the best it can be. Here at MyHub, we find that businesses which allow their intranets to operate in an organizational vacuum without any central oversight often are not getting the best out them. The company intranet should be seen almost as a living organism that is constantly evolving rather than a one-off that you install and forget about. With an intranet steering group, your business is continually evaluating the intranet’s performance as well as suggesting improvements as a result of feedback from end users or changing business needs. In fact, maximizing your return on investment and ensuring that the company intranet is the best it can be are easily achieved with an intranet steering group.

The intranet steering group promotes staff engagement and inclusivity. The group is a great way to ensure that when it comes to the intranet, everyone within the organization has a contribution to make and a formal mechanism for getting their voice heard. With representation from across the business, the reach of the steering group is extensive and inclusive. Any staff member with a good idea should be encouraged to put it forward to the steering group for consideration. What’s more, in its monitoring role the steering group will be in regular contact with end users to make sure that the intranet is still meeting their needs and is continuing to achieve its goals. In short, the intranet steering group is a great vehicle for staying in touch with end users and engaging with staff generally.

The intranet steering group will monitor ongoing training and development needs. Another key task of the steering group is to have oversight of the training needs of staff members in relation to the intranet. So if for example, new functionality is introduced in response to changing business needs then the steering group will have the responsibility for ensuring all staff members are trained in how to use it so that they continue to get the most out of the intranet. Likewise, the steering group will be responsible for the onboarding of new employees in how to operate the intranet.

Get The Most Out Of The Intranet

All in all, an intranet steering group will tick a number of important boxes for your business:

• improved monitoring of the effectiveness of the company intranet
• increased return on investment
• enhanced employee engagement.

And it will make sure that your company intranet grows with your business and continues to be fit for purpose.

6 Ways To Measure If Yours Is Working For You

A successful company intranet implementation doesn’t just stop on the launch day. No, all the best intranets have made mechanisms for ongoing monitoring and review integral to their success. How else can you keep track of how your company intranet is performing and whether or not it is still fit for purpose? And so if you are about to launch a company intranet – whether it be a WordPress intranet or a cloud-based intranet template – then this article is essential reading. Here we share six ways to help you ensure your company intranets continue to work for you long after the launch day.

1. Set Up A Company Intranet Steering Group

It’s a good idea to have some form of cross-departmental steering group that is responsible for all things relating to the intranet, including monitoring and reviewing performance. Representation from across the organization means that all teams, offices or departments have a voice and also have ownership of the company intranet. Make the chair of the group a senior manager or executive team member and this will give the group sufficient authority and the necessary means to get the job done. What’s more, assigning the responsibility for intranet performance to the steering group ensures that there is some organizational accountability.

2. Revisit The Original Aims And Objectives

The business environment in which every company operates is constantly changing and evolving. New markets, products or innovations can change the face of your operations and the way in which you conduct business. The aims and objectives you set for your company intranet may have been perfect for that particular point in time. However, eighteen months or five years down the track and it may be that the intranet isn’t the perfect fit that it once was. All the best company intranets regularly review their aims and objectives to make sure that they are still relevant and that the intranet continues to reach its full potential.

3. Obtain User Feedback

Ultimately it’s users that are in the best position to give you feedback as to the functionality and usefulness of the company intranet. They are after all the ones using it on a daily basis. You can engage with users in a variety of ways – from surveys on the company intranet to focus groups or stakeholder interviews for a more detailed analysis. Whatever option you select, the important thing is to regularly check with staff members that the company intranet is continuing to perform as it should. What’s more, users can also offer some great suggestions on improvements or innovations that might help your intranet to perform better. And while you’re undertaking all this consultation with staff members, you’ll also be ticking the increased employee engagement box which is a welcome bonus!

4. Review Your Company Intranet User Statistics

It’s important to have a handle on which staff members are regularly using the intranet and which are not. Take the time to regularly review intranet usage statistics as it can highlight any blockages that might need to be addressed. For instance, if your usage statistics are showing that the finance team is using the company intranet only 50% of the time, then clearly there’s an issue that needs to be addressed. Perhaps the finance department need to automate more of their business processes on the company intranet or maybe there’s a staff training issue at play.  Usage statistics are, therefore, a useful tool in obtaining a comprehensive picture of the intranet’s performance.

5. Undertake Regular Content Audits

An often overlooked but very important aspect of company intranet performance is checking that the content is up to date and relevant. You know yourself there’s nothing more irritating than accessing a website that clearly hasn’t been updated for several years. So it is with intranet users. If the content remains static or worse still is hopelessly out of date, then users will simply log off. Undertaking an annual audit of the content is a good way to highlight any obsolete information as well as identifying any broken links, and disconnected or duplicated pieces of content. Keeping the content engaging and pertinent will go a long way to securing the intranet’s continued relevance.

6. Consult With Your Company Intranets Supplier

If you utilize a cloud-based intranet template then it’s a good idea to consult with your intranet supplier on a regular basis. It’s likely that your supplier will be constantly reviewing and updating their product and they may well have insights that you haven’t even considered. Fresh or improved functionality could have a positive impact on your intranet’s performance in new and innovative ways.

If you are using a WordPress intranet then it’s trickier as there is no supplier as such that you can consult with. There is, however, a great online community of WordPress intranet users that you can use as a resource and as a means of keeping up to date with the latest plugins or WordPress themes. But there is more of an onus on you to undertake the research and to educate yourself than there is with the cloud intranet template option.

Ensure An Adequate Return On Investment

As with any company investment whether it be hardware, software or equipment, it’s essential to be able to demonstrate an adequate return on the investment. Regular monitoring and review of the company intranet’s performance is an important aspect of this. Having made the original investment, it makes sense to ensure that the company intranet grows and develops alongside your business and continues to address your organizational needs.  These tips, together with a strong and focussed intranet steering group, will ensure your company intranet stays on track.

Corporate Intranet: Cloud Solutions

Modern intranet software ticks all the right boxes for small and big organizations. Hundreds of businesses around the globe already use corporate intranet solutions. Super easy to set up and manage, they offer a range of business tools that can easily be customized to meet your requirements.

The secret is to concentrate on what internal pressure points the corporate intranet will address. Rather than focusing on features for the sake of it, instead, the emphasis is on the problems those tools will solve. It’s a much more agile and proactive way of doing things.

FAQs

What is a corporate intranet platform?

It’s an internal social network and internal website all rolled into one. Under one virtual roof are all the apps employees need daily. Intranet software can be hosted on the company server. However, in today’s digital workplace, most companies opt for a cloud-hosted solution via third-party services. The best intranet software providers offer unlimited users and data storage powered by smart search.

What should a company intranet include?

Much depends on your specific requirements. However, the following features are essential:

• newsfeed
• employee directory
• team chat
• surveys and quizzes
• automated forms and workflows
• document management and file sharing

What is an example of an intranet?

Check out MyHub’s intranet design examples for a comprehensive look at design templates. Use these to inspire your creative energies.

And if you’re after examples of intranet software in action, MyHub has an extensive collection of real-world case studies.

Is SharePoint an intranet?

The simple answer is yes. Microsoft SharePoint can be used to create intranet platforms. SharePoint integrates with Microsoft 365 and Microsoft Teams. So it’s great for collaboration, communication, and document management, especially if you are a Microsoft 365-powered business.

However, it’s not a complete solution in the way that purpose-built intranet software is. Microsoft SharePoint has its limitations. Many users complain about its complexity and poor UX. And it doesn’t integrate with Google Drive. So, if Google Workspace is your preference, SharePoint may not be the best option.

How do I create a corporate intranet?

Getting started can feel like a task worthy of Hercules, right? However, it doesn’t have to be that hard, especially if you follow our step-by-step beginners’ guide. We’ve broken the process down into five bite-sized chunks.

The best advice, though, is to take advantage of the free demos and trials many providers offer. There’s no substitute for test-driving the intranet platform before signing on the dotted line.

The Modern Company Intranet: Main Takeaways

Today’s intranets are a world away from earlier versions. Under one virtual roof, employees have all the tools they need to connect, communicate, collaborate, and much more.

Even better, they provide seamless access to the external enterprise systems that also power your business.

So, if you are looking for a new intranet or want to revamp an existing one, the modern version has much to offer. Improved communication, enhanced productivity, and streamlined processes are within reach with a company intranet digital HQ.

About MyHub

We are a leading provider of intranet portals. Our beautifully designed, easy-to-use platforms power the digital workplace in organizations worldwide. Packed full of the daily essential tools, MyHub integrates seamlessly with popular third-party apps and productivity suites. Our company intranet is also available as a dedicated mobile app.

Find out why we are rated highly on independent review sites with a free demo or 14-day trial.

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