Employee Intranet: 41 Hot Reasons Why Every Business Needs One

Jan 5, 2023 | 0 comments

Want to improve your organization’s efficiency, productivity, and performance? Of course, it’s a no-brainer. Every company wants to streamline processes, improve communications and maximize profits. But what’s the best and most cost-effective way to do so? Plenty of tools are available online that promise to deliver much. However, when budgets and time are tight, it’s essential to make the right decision. An employee intranet could be the perfect solution. The software offers a whole host of business benefits in a single platform for just a modest investment. In this post, we ask what’s the definition and main advantages of an employee intranet. Then, we present 41 compelling reasons why every business needs one.

What Is An Employee Intranet?

An employee intranet is a private, secure network that is exclusively for the use of an organization’s employees. It serves as an internal hub for communication and collaboration, allowing employees to easily connect and share information with one another.

Just as your website is the outside face of your organization and brand, the intranet is the internal version. It comes packed with exciting modules and tools employees can utilize to support their work.

What’s The Purpose Of An Intranet?

So, what does an intranet do? Well, think of an intranet as the home screen for your employees. Each day your people log on to complete tasks and access information and tools needed for their jobs.

It could be simple: booking a meeting room, completing an expense claim, or checking the latest company news. Or maybe it’s more involved, like cross-team collaborations, project management, or knowledge sharing with coworkers.

Put simply, its purpose is to support smooth and efficient business operations.

How Do You Create An Employee Intranet?

You can create an employee intranet using software downloaded from the web, such as WordPress or on-premise SharePoint. The intranet is then hosted on a company server.

This option can be tempting as it allows you to develop a bespoke platform that matches your organization’s needs perfectly. However, don’t underestimate what’s involved. It requires a significant investment of time and resources in developing, testing, and piloting.

Often the software, although capable of delivering a working intranet, has not been created for that specific purpose. Organizations often end up buying extra add-ons and plug-ins to achieve the required functionality. And that makes it a challenging task, even for IT professionals.

A far more straightforward option is cloud-hosted employee intranets. Cloud intranet providers use fully customizable pre-built intranet templates. These templates are tried and tested, so your site can be up and running in days rather than weeks. Easy to set up, no great technical expertise is needed to create a unique employee intranet.

Furthermore, cloud intranets offer exceptional value for money. Services are usually provided at a fixed monthly price, often with unlimited users and data. Cost certainty, coupled with affordable pricing, is an unbeatable combination.

Therefore, it’s no surprise that most companies choose cloud employee intranets over do-it-yourself options.

What Should Be On A Staff Intranet?

The choice is yours. And that’s the great beauty of employee intranets. They are flexible, versatile platforms you customize to suit your organization’s needs.

However, while the customization options are almost endless, there are a few must-haves. These include the following:

  • News feeds at the company and team level
  • Employee directory
  • Document management and file sharing
  • Library of corporate policies and procedures
  • Search engine
  • Team or project workspaces
  • Instant messaging
  • Company calendar
  • Automated workflows

intranet search engine

Which Company Has The Best Intranet?

That’s a tricky question to answer, as there are several ways to look at this.

The first is to check out Nielsen Norman Group’s list of best intranets. The UX research and consulting firm publishes an annual top ten best intranets. This year’s winners come from a wide range of industries, including nonprofit, insurance, education, engineering, and construction. IBM took out the number one spot in 2022 for a record fourth time.

Another approach to answering this question is to look at independent review sites. The likes of Capterra, Software Advice, and G2 offer warts-and-all verified assessments by users of intranet software. You will get a good overall feel about providers and their offerings.

Finally, check out our 21 Best Intranet Software For Employees In 2023. We have crunched all the numbers and done the hard work for you. Our selection identifies the key features to look out for and has a handy summary of the top contenders.

41 Reasons Why Every Organization Needs A Staff Intranet

OK, so what benefits and advantages do employee intranets offer? The bottom line is that they deliver on a ton of business objectives.

Here we present 41 compelling reasons your business needs an employee intranet now.

1. Improve Internal Communications

Number one on the list is improved internal communications. The staff intranet is the perfect vehicle for sharing timely, consistent corporate messages. It could be team news, product launches, or company announcements. Whatever the case, the news feed or what’s new button is the quickest way to spread the word.

2. Promote Dialogue With Employees

Use the employee intranet to develop an ongoing dialogue with staff and to promote internal conversations across teams. Blogs and team or company forums allow employees to share new ideas and insights easily. Your people can also offer management feedback and suggestions. And instant messaging connects employees working in different locations or remotely.

3. Increase Employee Engagement

Plenty of research suggests engaged employees are happier, more productive, and stay longer with their employers. According to Gallup, organizations with highly engaged teams are 23 percent more profitable. There’s much at stake, and an intranet is an excellent tool for increasing employee engagement. Improved internal communications and promoting two-way conversations with management are essential first steps in developing employee engagement.

4. Make Senior Leaders More Accessible

In the quest to improve employee engagement, an intranet-based CEO blog or vlog is a great way to reach out directly to staff. Getting up close and personal makes the senior leadership team more open, accessible, and just like everyone else. It’s a simple and highly effective tool. However, for maximum impact, it needs to be authentic and heartfelt rather than just being a corporate mouthpiece.

5. Harvest Feedback With Staff Surveys and Quizzes

Ready to take employee engagement to another level? Use the intranet’s in-built surveys and quizzes tool to canvass staff views on various issues. You may want feedback on a new program of employee benefits. Or perhaps you want opinions on the revamped company logo. You can even create a snap poll on the preferred location for a team social outing. Whatever the case, quizzes and surveys are a versatile and highly effective way to engage with employees.

6. Track Employee Engagement With An Annual Survey

Many companies have developed intranet-based annual employee surveys to assess and measure progress in employee engagement. You can also use the data to compare and benchmark your performance with others in the industry.

7. Enhance Knowledge Management

Most companies have vast amounts of data stored electronically. Often, that data is in multiple locations such as network drives, email, Google Drive, and on individual computers.

By contrast, employee intranets provide one central location for all company-critical information. Even better, the data is accessible by any employee at any time and place.

A central system prevents overlap and duplication of effort. Employees use a self-service approach to obtain the information they need directly for a more efficient and streamlined process. It also means managing, organizing, and updating corporate knowledge is more straightforward and effective.


8. Facilitate Knowledge Transfer

Millions of baby boomers have left the workplace since the start of the pandemic. That’s a great deal of company knowledge simply walking out the door.

Intranets are a valuable tool for ensuring effective knowledge transfer within your company. Different people learn in different ways, and the beauty of an intranet is that it offers multiple media to satisfy those varied needs. Take your pick from the following list of possibilities to support the transfer of knowledge:

  • Podcasts
  • How-to videos
  • Wikis
  • Webinars
  • Quizzes and checklists
  • Standard operating procedures
  • Frequently asked questions.

9. Make File And Document Sharing Easier

When it comes to the sharing and management of documents, files, and data, the employee intranet is a central hub for all company-wide information. Moreover, the easy-to-understand site navigation ensures staff quickly locate and share all the information they need to do the job. It could be a product brochure, marketing materials, compliance checklist, or a safety and health manual. The intranet’s straightforward site setup simplifies the process of sourcing and sharing information.

10. Harness The Power Of Google In Your Intranet

Many businesses already use Google Workspace – Google’s collaborative and cloud-based content-sharing apps. And now, you can leverage the power of Google Workspace alongside your employee intranet. Embedding the apps directly in your intranet pages allows you to include vital background and context. Your people can view, edit and collaborate online and in real-time from within the intranet.

11. Share And Collaborate More Effectively With Office 365

And if MS Office 365 is your preferred office system and collaboration tool, you can do the same with embedded Word and Excel documents. Combining these powerful tools in one cloud-based platform generates productivity and increased savings with any time, anywhere access.

12. Do Away With Paper And Email Processes

There’s no denying it – paper and email-based processes are a cumbersome way of getting things done. How many of us are swamped with overflowing in-trays and unwieldy in-boxes? It’s just not an efficient way of operating. And it’s also prone to errors with the inevitable problem of information getting lost or misplaced. Instead, why not automate business processes via the intranet for faster, more accurate operations.

13. Disseminate Information Quickly And Easily

The employee intranet’s content management system is the most efficient platform for fast information dissemination. Data is accessible in the cloud 24/7 from any location. And it can be organized in a way that makes sense to your business. This self-service approach is empowering for employees. And it’s a great time-saver, so your people focus on more productive tasks rather than sourcing information.

14. Improve Discoverability With Advanced Search

Finding information quickly is a great advantage to efficient and effective business operations. The intranet’s advanced search function makes this happen. Users can easily locate information and data by searching keywords within the content and title.

15. Break Down Information Silos

Information silos exist in some shape or form in pretty much every organization. An unwillingness or an inability to share data or hand over control are roadblocks to the flow of information. Employee intranets help break down those barriers. Instead, staff members can source information directly. And dynamic navigation and sophisticated search make information silos a thing of the past.

16. Provide More Opportunities For Collaboration

Two heads are indeed better than one. Cross-team collaboration stimulates creativity and innovation throughout the company. The intranet helps by providing dedicated project workspaces where employees come together. From brainstorming ideas and sharing insights to joint working on documents and files, the platform connects staff to information and each other.

connected work

17. Support Flexible Working

The open-all-hours intranet allows employees to log on anytime and anywhere. Your people can access data while on their daily train commute or waiting for their morning take-out coffee. With the post-pandemic explosion in hybrid working, the software’s flexibility is more important than ever.

Moreover, those workers that spend time on the road meeting with clients or in servicing roles can provide more responsive customer service. Mobile optimization means all your critical company information is available at their fingertips regardless of location.

18. Connect With Remote Workers

And if your business is fully remote or uses freelancers, the employee intranet means you can connect with and retain oversight of these workers.

Remote working is here to stay. Experts predict 36.2 million Americans will be working remotely by 2025. That’s a whopping 417 percent increase on pre-pandemic levels. And by 2028, freelancers are expected to make up nearly 60 percent of the working population.

With these kinds of statistics, companies must have systems to meet operational challenges. An employee intranet will do just that.

19. Reach Every Worker With Mobile Intranets

Remote workers are only one side of the story. Up to 80 percent of the global workforce is deskless. Think retail, logistics, or manufacturing workers, to name just a few. However, 85 percent of US adults own a smartphone, making it a vital link to your deskless workforce. Cloud intranets are fully accessible on mobile devices. It levels the playing field for your deskless or on-the-go workers. Now they can access the same information and functionality as their head office colleagues. Not only do you reach and connect with every employee, but productivity levels are also boosted.

20. Promote Your Company Brand And Culture

As an organization-wide tool, employee intranets can instill a sense of the company culture in new hires or freelancers. Use the platform to promote your vision and values and create a robust, unifying company culture.

21. Streamline Approvals Processes

There’s no escape. Every business needs to complete approval forms from payroll and network access to ordering supplies and expense claims. It’s an agonizingly slow and challenging process via traditional paper forms and emails. Speed up the system and eliminate the potential for errors by automating these processes with online approval forms.

Whether using the employee intranet’s integrated forms builder or an embedded Google Form, create your own customized forms. Using drag-and-drop, it’s a simple process to design a professional-looking online form. You don’t need to be a technical whizz. Furthermore, apply a few simple rules, and the software automatically routes the completed form to the manager for action.

22. Online Staff Directories

We’ve all that first day at work experience. You know the one – you meet a dozen colleagues and, within five minutes, have forgotten everyone’s names! An easily updated online staff directory eliminates that embarrassing problem. The new hire can refresh their memory by clicking on the faces or names within the online directory.

23. Facilitate Collaboration With Staff Profiles

Some businesses have taken things further with detailed online employee profiles. Alongside areas of expertise and current projects, you could include social intranet features like activity walls or follow-me.

These features help connect employees and encourage collaboration. Furthermore, online directories enhance employees’ understanding of how things fit together by placing colleagues in an organizational context.

24. Support Ongoing Training And Development

Employees undergo training and development to update and develop their knowledge and skills. With an employee intranet, creating simple e-learning pages is easy. Old-style, face-to-face training sessions are not always the most cost-effective or popular. Once you have added up venue charges, tutors’ fees, and the costs of staff cover, it can be an expensive exercise.

By comparison, intranet-based e-learning is a proven, cost-effective, and flexible development tool. And it can take many forms, including webinars, tutorials, quizzes, how-to videos, podcasts, or blogs. E-learning has the advantage of delivering consistent content to all learners while minimizing disruption to normal business activities.

And it’s popular with staff, allowing them to learn at their own pace and outside of regular working hours.

25. Keep An Online Log of Employees’ Professional Development

E-learning also provides an electronic record of training and achievement for each employee. This record is often essential for compliance and auditing purposes. And it’s a vital part of performance reviews.

26. Build Connections And Relationships Between Colleagues

Discussion forums and collaborative workspaces on the employee intranet encourage colleagues to connect. Sharing best practices and engaging in comments and feedback build those all-important social relationships in the workplace. Individuals develop a sense of connection and common purpose with their colleagues. And that’s critical for effective collaboration.

27. Safeguard Important Company Data

We don’t need to tell you email and online systems are vulnerable to cyberattacks. Safeguarding the security of commercially sensitive or confidential information must be a priority.

But if you think firewall is the name of a new band, it’s time to engage the experts. The truth is cybersecurity is constantly evolving, and keeping one step ahead is a full-time job. With a cloud staff intranet, the provider is responsible for security. You can be confident that your data is protected with the latest security measures.

employee appreciation

28. Keep Staff Updated On Company Events

The intranet’s company calendar keeps everyone in the loop on corporate events and deadlines. Your employees will never miss out on anything again, as the calendar feature is updated in real-time. Your people have all the latest information at their fingertips.

29. Celebrate Company Successes

Have you just won that important tender? Or has your market share increased over the last month? Celebrate the big and the small wins through the news feed. It’s hugely motivating for staff to see that the business is succeeding. It makes their contribution more meaningful. So, if you have something to shout about, make sure everyone hears the message loud and clear.

30. Recognize And Reward Employees

And while we’re on the subject of celebrations, recognizing staff achievements is just as important. The intranet is the perfect forum for a company-wide employee appreciation scheme. It could be the team that’s gone above and beyond or a worker with an innovative idea. Whatever the case, acknowledging the contribution through the news feed or shoutout on team chat sends a clear signal to staff about their importance. Public validation motivates employees and enhances employee engagement across the board.

31. Promote Employee Wellness

Every responsible employer should make it a priority to look after the health and wellbeing of the workforce. After all, healthy and happy employees are less likely to be off sick. And they are more likely to be focused and productive when at work.

Promote the message with a health and wellness portal. As well as being a hub for work-related health issues, the portal can promote company wellbeing initiatives. It could be morning yoga classes, subsidized gym membership, or on-site health checks. Or why not get staff to share healthy recipes or find lunchtime walking buddies.

32. Encourage Mindfulness At Work

We’ve heard much lately about how mindfulness can improve staff members’ focus and creative energy. The example set by big names like Nike and Google means that more companies are experimenting with mindfulness programs.

Mindfulness is all about being in the moment and not allowing yourself to get distracted. Set up a login prompt encouraging workers to meditate or do breathing exercises and focus the mind before the day’s challenges begin.

33. Simplify Employee Onboarding

Every organization wants to assimilate new employees swiftly, so they hit the ground running. The employee intranet supports consistent, streamlined onboarding. Consider creating an onboarding checklist and dedicated hub with all the resources a new hire could need. Plus, intranet-based onboarding means managers can track progress for compliance. And they can more easily step in with appropriate support when needed.

34. Provide More Effective Offboarding

Likewise, the employee intranet provides the opportunity to manage offboarding more effectively. Departing employees and their reasons for leaving offer a wealth of data on the health of any business. Whether it’s exit interviews, transferring knowledge, or managing termination paperwork, employee intranets make for a more efficient operation.

35. Improve The Employee Experience

There’s no doubt talent is scarce out there. In response, companies focus on creating a positive employee experience to attract and retain the best people. Employee engagement, wellness programs, and professional development are all critical elements. And so is intranet software that gives access to all the tools, information, and resources workers need.

36. Enhance The Customer Experience

It follows that employees who are empowered and equipped with the right resources will also provide enhanced customer service. And you can take it a step further by developing a customer portal via the intranet for improved access and responsiveness.

37. Increase Engagement With Partners

And if your business relies on partners selling or reselling products, then an intranet-enabled partner portal delivers better engagement. Your partners can engage with you and exchange information 24/7. The benefits of greater control, oversight, and accountability are obvious and should not be underestimated.

38. Improve Quality Assurance Processes

Assuring the quality of your product or service is a fundamental task for any organization. And employee intranets make it easier and more streamlined. You can complete QA tasks in one flexible platform, from documenting procedures and developing process checklists to training, reviews, and data management.

39. Ensure Compliance With Corporate Responsibilities

Similarly, an employee intranet supports compliance and reporting procedures within your business. Whether it’s internal compliance processes, safety, and health requirements or achieving ISO accreditation, intranets tick all the boxes. They ensure all tasks are completed as required by legislation or industry guidance.

40. Standardize Project Management Processes

Every business involves some form of project management. But chances are different teams have different tools in place. There’s a vast choice of project management software out there. And most of us have a favorite that we like to use. However, that favorite tool may only be familiar to some. Setting up a streamlined project management process on the intranet is possible. As staff members are already using the intranet daily, it’s an obvious and readily implemented solution. Files and updates can be kept in a single place. A simple approach is to link to the latest embedded project plan. You could also update colleagues in other teams on project progress with a dedicated project page.

41. Facilitate More Efficient And Effective Working

The bottom line is that your business will be more efficient and effective with all these great benefits. And that translates into increased productivity and profits.

Implementing an employee intranet is a no-brainer. What’s more, it’s a very cost-effective solution. With a MyHub Intranet, you can enjoy all these great benefits for a modest fixed monthly fee, offering unlimited users and data storage.

Interested in finding out more? Our super easy-to-set-up and manage cloud intranet templates guarantee many business benefits. Contact us for a chat. Or sign up for a free demo or 14-day no-obligation trial. Discover all the fantastic advantages an intranet offers.

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